Senior Specialty Account Strategist – Field-Based (IN)

GlaxoSmithKline plc; United States; On-site; USD 90,000 - 140,000; Full time

Job summary

GlaxoSmithKline plc in Indiana seeks a seasoned Specialty Account Specialist to lead customer engagement for a lupus-focused biologic product. You will navigate reimbursement landscapes, reference appropriate resources, and tailor strategies for nurses, mid-levels, and office managers within assigned accounts.

The role emphasizes compliance, cross-functional collaboration, and proactive customer service while traveling within the territory.

Qualifications

• Bachelor’s degree from an accredited institution.

Responsibilities

• Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product.
• Understand the reimbursement/distribution landscape for specialist customers and refer to resources for reimbursement and distribution decisions.
• Maintain knowledge of Lupus and Lupus Nephritis therapies and educate customers.
• Deliver product education programs/in-services to customers.
• Work within Compliance guidelines and GSK values.
• Develop and implement sales strategies for each account and customer type.
• Build relationships with Marketing, Payer Relations, Medical, and other functions within GSK.
• Manage allocated resources effectively and provide outstanding customer service.

Skills

Account management

Cross-functional work

Data to insights

Omnichannel

Digital fluency

Scientific literacy

Education

Bachelor’s degree

Job description

GlaxoSmithKline plc in Indiana seeks a seasoned Specialty Account Specialist to lead customer engagement for a lupus-focused biologic product. You will navigate reimbursement landscapes, reference appropriate resources, and tailor strategies for nurses, mid-levels, and office managers within assigned accounts.

The role emphasizes compliance, cross-functional collaboration, and proactive customer service while traveling within the territory.