Sr Acct Spec, USC Specialty (Indiana North)

1925 GlaxoSmithKline LLC; United States; On-site; USD 90,000 - 140,000; Full time

Job summary

GlaxoSmithKline plc in Indiana seeks a seasoned Specialty Account Specialist to lead customer engagement for a lupus-focused biologic product. You will navigate reimbursement landscapes, reference appropriate resources, and tailor strategies for nurses, mid-levels, and office managers within assigned accounts.

The role emphasizes compliance, cross-functional collaboration, and proactive customer service while traveling within the territory.

Qualifications

• Bachelor’s degree from an accredited institution.

Responsibilities

• Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product.
• Understand the reimbursement/distribution landscape for specialist customers and refer to resources for reimbursement and distribution decisions.
• Maintain knowledge of Lupus and Lupus Nephritis therapies and educate customers.
• Deliver product education programs/in-services to customers.
• Work within Compliance guidelines and GSK values.
• Develop and implement sales strategies for each account and customer type.
• Build relationships with Marketing, Payer Relations, Medical, and other functions within GSK.
• Manage allocated resources effectively and provide outstanding customer service.

Skills

Account management

Cross-functional work

Data to insights

Omnichannel

Digital fluency

Scientific literacy

Education

Bachelor’s degree

Job description

Why join us

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We are a focused biopharma company. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and advanced technologies, investing in four core therapeutic areas (Infectious Diseases, HIV, Respiratory, Immunology and Oncology). Our Ahead Together strategy means intervening early to prevent and change the course of disease, helping to protect people and support healthcare systems. It’s an exciting time in GSK as we bring outstanding people together to do work that matters and impacts the world’s health. Our commitment to innovation in the immunology space has been unwavering for over a decade, positioning us as pioneers in addressing the diverse needs of patients. As we look to the future, the synergy between our talented workforce and our commitment to scientific excellence will drive our continued growth and success.

Territory

Covers the Indiana North Region. The ideal candidate should live in Indiana or the surrounding area. (Relocation assistance not provided).

What we’re looking for

This role will provide you the opportunity to lead key activities to progress your career.

Key Responsibilities

• Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product.
• To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, always working within GSK guidelines and values.
• Maintain knowledge and data, which are constantly changing, with respect to Lupus and Lupus Nephritis therapeutic expertise.
• Provide product educational programs/in-services to customers.
• Work within Compliance guidelines and GSK values always.
• Develop strategies and tactics to generate sales.
• Develop and implement strategies specific to each customer within an account (i.e. nurses, mid-levels, business/office managers).
• Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK.
• Effectively manage allocated resources.
• Provide outstanding customer service by responding to our customers' requests, inquiries and needs.

Basic Qualifications

• Foundation: Bachelor’s degree from an accredited institution.
• Ability to travel domestically as necessary, which in some territories may include overnight travel up to 20%.
• Valid driver’s license.
• Must be able and willing to drive or operate a vehicle – driving is an essential function of this role.
• The selected candidate will be hired at the appropriate level based on experience.
• Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience.
• Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience.

Preferred Qualifications

• Specialty Products that utilize the Buy & Bill or Specialty pharmacy modes of distribution.
• Expertise in working with Payer Reimbursement Managers.
• Biologic/Rare Disease/Immunology Sales experience.

Work Arrangement

This is a field-based role. Most work is conducted in the field across your assigned territory. You will travel regularly within the territory and occasionally beyond. Driving is an essential function.

Skills

• Account Management, Cross-Functional Work, Data to Insights, Digital Fluency, Omnichannel, Scientific Literacy.

Company Information

We are a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Equal Opportunity Statement

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.