Senior Specialty Account Manager – Immunology

GlaxoSmithKline; Durham (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

GSK is a field-based role focused on Lupus/Lupus Nephritis therapies, with responsibilities spanning customer engagement, resource navigation, and cross-functional collaboration. The ideal candidate travels domestically up to 20%, maintaining strong relationships with Marketing, Payer Relations, and Medical teams to drive strategic account plans.

The role emphasizes compliance, scientific literacy, and exceptional customer service in a dynamic biopharma environment across the Indiana North

Qualifications

• Bachelor's degree from an accredited institution.
• Willingness to travel domestically up to 20%.
• Valid driver's license.
• Ability to drive or operate a vehicle as an essential function.
• Experience level to be determined by specialty account grades.

Responsibilities

• Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers for GSK biologic products.
• Understand reimbursement/distribution landscape and refer to appropriate resources within GSK guidelines and values.
• Maintain current Lupus and Lupus Nephritis therapeutic knowledge.
• Provide product educational programs/in-services to customers.
• Work within Compliance guidelines and GSK values.
• Develop strategies and tactics to generate sales.
• Develop and implement customer-specific account strategies (nurses, mid-levels, managers).
• Maintain strong relationships with Marketing, Payer Relations, Medical (MSLs) and other GSK functions.
• Effectively manage allocated resources.
• Provide outstanding customer service by responding to requests and inquiries.

Skills

Account Management

Cross-Functional Work

Data to Insights

Digital Fluency

Omnichannel

Scientific Literacy

Education

Bachelor's degree from an accredited institution

Job description

GSK is a field-based role focused on Lupus/Lupus Nephritis therapies, with responsibilities spanning customer engagement, resource navigation, and cross-functional collaboration. The ideal candidate travels domestically up to 20%, maintaining strong relationships with Marketing, Payer Relations, and Medical teams to drive strategic account plans.

The role emphasizes compliance, scientific literacy, and exceptional customer service in a dynamic biopharma environment across the Indiana North