Senior Solutions Engineering Lead - West Region (Remote)

Ladders

United States

Remote

USD 172,000 - 215,000

Full time

24 hours ago
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Benefits offered by this job

Remote work
Travel 30%+
Health insurance
Paid time off
401K plan

Job summary

Ladders is partnering with a leader in Aerospace & Defense to recruit a Senior Manager, Solutions Engineering Majors West. The role leads a high-performing technical team supporting complex customer engagements across public safety and multi-agency deployments in the western region. Location: Remote - US based candidates only.

Compensation: $172,000–$215,000 annually. You will shape technical win strategy, drive demos and field support, and collaborate with Sales, Product, and Engineering to

Qualifications

  • 5+ years in a customer-facing technical role (solutions/field/applications)
  • 1+ years leading a technical team or as a technical lead
  • Strong drone technology knowledge and Public Safety sUAS operations
  • Familiarity with Public Safety technologies such as CAD and VMS
  • Proven ability to hire, onboard, and develop technical talent

Responsibilities

  • Lead hiring, onboarding, and coaching of the Solutions Engineering team
  • Set standards for technical quality in demos and customer documentation
  • Manage resource allocation and prioritize Solutions Engineering efforts
  • Drive technical wins across citywide programs and multi-agency deployments
  • Senior technical escalation point for critical customer issues
  • Oversee site assessment quality and ensure high installation standards
  • Voice of the customer to Product and Engineering teams

Skills

Customer-facing tech experience
Team leadership
Drone technology
Public Safety sUAS
CAD and VMS

Job description

Ladders is partnering with a leader in Aerospace & Defense to recruit a Senior Manager, Solutions Engineering Majors West. The role leads a high-performing technical team supporting complex customer engagements across public safety and multi-agency deployments in the western region. Location: Remote - US based candidates only.

Compensation: $172,000–$215,000 annually. You will shape technical win strategy, drive demos and field support, and collaborate with Sales, Product, and Engineering to

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