Senior Manager, Solutions Engineering – Majors West (Remote)

Skydio, Inc.; Northern (KY); Remote; USD 172,000 - 215,000; Full time

Job summary

Skydio, Inc. is seeking a Senior Manager, Solutions Engineering for SLED Majors West. This remote, full‑time leadership role guides a team delivering multi‑site, citywide Drone as First Responder deployments and statewide programs, with travel of ~30% to support engagements.

You’ll report to the Director, Solutions Engineering – SLED and shape strategy, staffing, and enablement across Majors West for scalable, high‑quality deployments and customer success.

Qualifications

• 5+ years of relevant technical experience in customer-facing roles.
• 1+ years leading a technical team with hiring/mentorship responsibilities.
• Strong drone technology understanding, Public Safety sUAS operations, and regulatory compliance.
• Familiarity with CAD, VMS, and related software platforms.
• Experience hiring, onboarding, and developing technical staff.
• Comfort working within a Sales organization, owning quota and deal strategy.
• Excellent written and verbal communication to brief operators and executives.

Responsibilities

• Hire, onboard, coach, and retain your team across territories.
• Set technical quality bar for demos, site assessments, and documentation.
• Own capacity planning and resource tradeoffs for leadership review.
• Drive technical wins across the East majors portfolio and multi‑agency deployments.
• Serve as senior escalation point and work directly in the field when needed.
• Collaborate with Sales on pipeline, forecast, and land‑and‑expand motions.
• Own Majors West problem set, including site assessments and POC quality.
• Represent customer voice to Product and Engineering; create scalable technical assets.

Skills

Technical experience

Team leadership

Drone technology

Public Safety sUAS knowledge

CAD

VMS

Communication skills

Hiring & mentorship

Tools

Salesforce

Palantir

Databricks

Job description

Skydio, Inc. is seeking a Senior Manager, Solutions Engineering for SLED Majors West. This remote, full‑time leadership role guides a team delivering multi‑site, citywide Drone as First Responder deployments and statewide programs, with travel of ~30% to support engagements.

You’ll report to the Director, Solutions Engineering – SLED and shape strategy, staffing, and enablement across Majors West for scalable, high‑quality deployments and customer success.