Senior Manager, Solutions Engineering Majors West

Ladders; United States; Remoto; USD 172.000 - 215.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Travel 30%+

Health insurance

Paid time off

401K plan

Descrizione del lavoro

Ladders is partnering with a leader in Aerospace & Defense to recruit a Senior Manager, Solutions Engineering Majors West. The role leads a high-performing technical team supporting complex customer engagements across public safety and multi-agency deployments in the western region. Location: Remote - US based candidates only.

Compensation: $172,000–$215,000 annually. You will shape technical win strategy, drive demos and field support, and collaborate with Sales, Product, and Engineering to

Competenze

• 5+ years in a customer-facing technical role (solutions/field/applications)
• 1+ years leading a technical team or as a technical lead
• Strong drone technology knowledge and Public Safety sUAS operations
• Familiarity with Public Safety technologies such as CAD and VMS
• Proven ability to hire, onboard, and develop technical talent

Mansioni

• Lead hiring, onboarding, and coaching of the Solutions Engineering team
• Set standards for technical quality in demos and customer documentation
• Manage resource allocation and prioritize Solutions Engineering efforts
• Drive technical wins across citywide programs and multi-agency deployments
• Senior technical escalation point for critical customer issues
• Oversee site assessment quality and ensure high installation standards
• Voice of the customer to Product and Engineering teams

Conoscenze

Customer-facing tech experience

Team leadership

Drone technology

Public Safety sUAS

CAD and VMS

Descrizione del lavoro

For our client, we are seeking a Senior Manager, Solutions Engineering Majors West to join the team of a leader in the Aerospace & Defense space. This leader will oversee a high-performing technical team supporting complex customer engagements across public safety and multi-agency deployments in the western region. The role will shape technical win strategy, elevate customer-facing execution, and ensure the team delivers strong demos, documentation, and field support. This person will also partner closely with Sales, Product, and Engineering to turn customer feedback into better solutions and stronger outcomes.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $172,000 – $215,000 annually

Responsibilities

• Lead hiring, onboarding, and coaching of the Solutions Engineering team
• Set high standards for technical quality in demos and customer documentation
• Manage resource allocation and prioritize Solutions Engineering efforts
• Drive technical wins across citywide programs and multi-agency deployments
• Serve as the senior technical escalation point for critical customer issues
• Oversee site assessment quality and ensure high installation standards
• Act as the voice of the customer to Product and Engineering teams

Qualifications

• 5+ years in a customer-facing technical role, such as solutions engineering, field engineering, or applications engineering
• 1+ years of experience leading a technical team or serving as a technical leadStrong understanding of drone technology and Public Safety sUAS operations
• Familiarity with Public Safety technologies such as CAD and VMS
• Proven track record in hiring, onboarding, and developing technical talent
• Comfortable operating within a Sales organization and managing deal strategies
• Excellent communication skills for diverse audiences

Benefits

• Remote work flexibility
• 30% travel for customer engagements and field activities
• Comprehensive health insurance plans
• Paid vacation, sick leave, and holiday pay
• 401K savings plan with company contributions

Our client is an equal opportunity employer.