Senior Solutions Engineer - Remote, ROI-Driven & Impactful

Mimica; New York (NY); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Stock options

Remote work

Laptop and stipend

Flexible schedules

Generous time off

Parental leave

Health & retirement benefits

Learning budget

Job summary

Mimica is seeking a skilled Solutions Architect/Sales Engineer to lead demos and pre‑sales activities for our AI-powered task mining platform. You will drive pilots, define success criteria, and be the primary contact for customers, guiding them toward realized value and ROI.

You will translate customer needs into actionable plans, feed insights to engineering, and contribute to documentation, marketing content, and use-case messaging. Remote-friendly, with growth opportunities.

Qualifications

• Background in Solution Architecture, Sales Engineering or Implementation/Management Consulting providing strategic value.
• Experience delivering complex enterprise SaaS solutions aligned to customer initiatives and roadmaps.
• Proven ability to scope, manage and execute pilots and production implementations.
• Excellent written and verbal communication, with stakeholder-appropriate messaging.
• Empathy and product intuition to evolve platform capabilities with cross-functional teams.

Responsibilities

• Leading demos and supporting technical evaluations for the Mimica platform, ensuring a path to value realization and ROI.
• Building and executing POC plans with success criteria, managing scopes, expectations, and timelines.
• Serving as the Voice of the Customer, providing insights to engineering and product teams.
• Contributing to product documentation with clear explanations, examples, and how-to guides.
• Partnering with Marketing to deliver educational content such as blog posts, tutorials, and presentations.
• Assisting BDRs in identifying compelling use cases and tailoring messaging to value drivers per industry.
• Nurturing strong relationships with key decision-makers and turning them into advocates.
• Acting as a trusted advisor for customers, driving account growth including renewals and upsells.

Skills

Solution Architecture

Sales Engineering

Implementation Consulting

Enterprise SaaS

Pre-sales

Client-facing communication

Job description

Mimica is seeking a skilled Solutions Architect/Sales Engineer to lead demos and pre‑sales activities for our AI-powered task mining platform. You will drive pilots, define success criteria, and be the primary contact for customers, guiding them toward realized value and ROI.

You will translate customer needs into actionable plans, feed insights to engineering, and contribute to documentation, marketing content, and use-case messaging. Remote-friendly, with growth opportunities.