Senior Solutions Engineer & Pre-Sales Leader

TravelCenters of America; United States; On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) Plan

HSA and FSA

Flexible PTO

Tuition reimbursement

ID Theft Protection Program

Job summary

Fortra is seeking a Principal Solutions Engineer in the United States to lead technical, strategic, and presales activities across key customer opportunities. You will act as a trusted advisor, design comprehensive solution proposals, and mentor team members while guiding deployments and validations.

You will partner with sales, participate in discovery, deliver tailored product demonstrations, and articulate the value of Fortra's solutions to executives, ensuring successful deal outcomes and

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field preferred. Equivalent combination of education and experience will also be considered.
• Minimum of 6 years of experience in IT, technical presales, solutions engineering, technical consulting, software development, or technical support roles.
• Minimum of 2 years of experience in customer-facing engagements, including presentations, demonstrations, workshops, or technical advisory activities.
• Strong verbal and written communication skills, with the ability to present complex technical concepts to both technical and non-technical audiences.
• Proven ability to educate, train, and influence customers, partners, and internal stakeholders in a technical environment.
• Solid technical foundation across relevant technologies, platforms, and solution architectures.
• Strong analytical and problem-solving skills, with the ability to assess customer requirements and develop effective technical solutions.
• Excellent attention to detail, organizational skills, and the ability to manage multiple priorities simultaneously.

Responsibilities

• Partner closely with Sales Representatives throughout the sales cycle to support prospective customers and drive successful outcomes.
• Conduct discovery sessions to understand customer challenges, business requirements, and objectives, then recommend solutions that best address their needs.
• Develop, present, and deliver high-impact product demonstrations tailored to customer use cases.
• Own the technical evaluation process, including product trials, proof of concepts (POCs), and solution validation activities.
• Identify and address technical and functional objections throughout the sales process, collaborating with internal teams to develop effective solutions.
• Develop and defend solution proposals, clearly articulating the value of Fortra's products and services to stakeholders at all levels, including C-suite executives.
• Estimate professional services requirements and develop project plans, when needed, to support successful customer deployments.
• Maintain a strong understanding of competitive offerings and effectively position Fortra's differentiators throughout the sales process.
• Develop broad knowledge of the Fortra portfolio to identify and drive cross-selling and upselling opportunities.

Skills

Technical presales

Solutions engineering

Customer-facing engagements

Strong communication

Solution architectures

Analytical problem solving

Attention to detail

Project prioritization

Education

Bachelor's degree in computer science/IT/engineering or related field

Job description

Fortra is seeking a Principal Solutions Engineer in the United States to lead technical, strategic, and presales activities across key customer opportunities. You will act as a trusted advisor, design comprehensive solution proposals, and mentor team members while guiding deployments and validations.

You will partner with sales, participate in discovery, deliver tailored product demonstrations, and articulate the value of Fortra's solutions to executives, ensuring successful deal outcomes and