Senior Solutions Engineer - Pre-Sales, NA Scale Builder

MMC; New York (NY); Remote; USD 223,000 - 266,000; Full time

Job summary

Synthesia is seeking Senior Solutions Engineers in North America to build our pre-sales function as a founding team member. You will partner with AEs, CS and Product Marketing to run discovery, deliver demos, scope POCs, and design technical solutions for each deal.

You will lead the creation of repeatable demo assets, engage executive sponsors, and provide guidance on platform capabilities, security, and scalable deployments for global customers.

Qualifications

• 5+ years experience in pre-sales, solutions engineering, or customer-facing technical experience at SaaS companies.
• Strong consultative discovery, stakeholder management, and communication skills with executive and technical audiences.
• Technical depth in APIs/integrations (LMS, HCM, CRM, identity), and willingness to learn across domains.
• Fluency with MEDDPICC and Command of the Message, translating technical requirements into business value and ROI.
• Problem-solving approach: gather requirements, ask clarifying questions, adapt solutions to customer needs.
• Excellent presentation skills, able to explain AI and integration concepts to technical and non-technical audiences.
• Self-motivated and organized, capable of managing multiple POCs, demos, and conversations with deadlines.
• A collaborative mindset, thriving with AEs, Product, Customer Success, and other teams.
• Product orientation and curiosity about how customers use technology.
• Willingness to travel to visit key customers for discovery, executive conversations, and on-site demos.

Responsibilities

• Co-plan and execute discovery calls to understand customer requirements and environment.
• Design and deliver demos; quantify value and tell a credible story of Synthesia's advantages.
• Overcome technical objections; develop solution paths with customers.
• Support stakeholder workshops linking Synthesia to buyer's tech strategy on complex deals.
• Partner with AEs to define strategy, assess opportunities, and forecast book of business.

Skills

Pre-sales

Solutions engineering

SaaS

MEDDPICC

Command of Message

Communication

Travel willing

Tools

APIs & Integrations

LMS integration

CRM integration

Job description

Synthesia is seeking Senior Solutions Engineers in North America to build our pre-sales function as a founding team member. You will partner with AEs, CS and Product Marketing to run discovery, deliver demos, scope POCs, and design technical solutions for each deal.

You will lead the creation of repeatable demo assets, engage executive sponsors, and provide guidance on platform capabilities, security, and scalable deployments for global customers.