Senior Solutions Engineer, Pre-Sales & Integrations

Siena AI; Austin (TX); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Great salary plus equity or stock grants

Learning budget

Tools for AI experimentation

Job summary

Siena AI is seeking a Solutions Engineer to join their remote team in Austin, Texas. This role involves managing the technical side of the customer lifecycle, from pre-sales demos to post-sales integration projects, ensuring seamless customer experiences.

The ideal candidate has strong pre-sales experience, hands-on technical expertise, and a clear understanding of e-commerce tools. Siena promotes real ownership and offers a flexible work environment.

Qualifications

• 3–5+ years as a Solutions / Sales Engineer in B2B SaaS.
• Fluency with APIs, webhooks, and authentication methods.
• Working knowledge of e-commerce tools and ecosystems.

Responsibilities

• Build and maintain the demo environment and asset library.
• Lead live technical discovery and own trial programs end to end.
• Scope integrations and build workflows post-sale.

Skills

Pre-sales experience

Hands-on technical ability

E-commerce CX stack knowledge

Clear communication

Self-direction

Tools

Postman

Job description

Siena AI is seeking a Solutions Engineer to join their remote team in Austin, Texas. This role involves managing the technical side of the customer lifecycle, from pre-sales demos to post-sales integration projects, ensuring seamless customer experiences.

The ideal candidate has strong pre-sales experience, hands-on technical expertise, and a clear understanding of e-commerce tools. Siena promotes real ownership and offers a flexible work environment.