Senior Solutions Engineer, Embedded Security (Remote)

Exein S.p.a.; Oregon; Hybrid; USD 180,000 - 230,000; Full time

Job summary

Exein is seeking a dedicated Senior Solutions Engineer to join our Americas team, presenting and demoing our software to customers and partners, guiding them from initial discussions through post-deployment support. The ideal candidate will act as the chief technologist and trusted advisor, orchestrating Exein's overall technical approach with the customer across all lifecycle phases, collaborating with the Sales Account Manager and the R&D team.

Location: Remote position in the USA.

Qualifications

• Strong experience with Linux/Yocto, ESP32, Zephyr and embedded build systems.
• Prior experience in a customer-facing technical role.
• Ability to understand customer requirements and deployment environments.
• Excellent communication to liaise between customers and R&D.
• Experience developing custom integration software for embedded systems.
• Familiarity with the lifecycle of an embedded product from early discussions to post-deployment support.
• Ability to translate technical knowledge into proposals, presentations, demos and workshops.

Responsibilities

• Act as the chief technologist for customer accounts and a trusted advisor to their technical teams.
• Lead technical discussions explaining how Exein's portfolio addresses customer requirements.
• Engage with new and existing customers to understand requirements and deployment environments.
• Deliver our software products, ensuring they meet customer needs and specifications.
• Provide post-deployment support, troubleshooting, and issue resolution.
• Collaborate with the Sales Account Manager and the R&D team for seamless communication and integration.
• Document and plan for new features based on customer feedback and requirements.
• Identify and mitigate technical sales issues, influencing the overall account plan.

Skills

Linux/Yocto

ESP32/Zephyr

Embedded build systems

Customer-facing

English fluency

Job description

Exein is seeking a dedicated Senior Solutions Engineer to join our Americas team, presenting and demoing our software to customers and partners, guiding them from initial discussions through post-deployment support. The ideal candidate will act as the chief technologist and trusted advisor, orchestrating Exein's overall technical approach with the customer across all lifecycle phases, collaborating with the Sales Account Manager and the R&D team.

Location: Remote position in the USA.