Senior Solutions Engineer - USA

Exein; United States; Remote; USD 180,000 - 230,000; Full time

Job summary

Exein is seeking a Senior Solutions Engineer to join our Americas team. You will present and demo our software to customers and partners, guiding them from initial discussions through post-deployment support.

The ideal candidate acts as the chief technologist and trusted advisor, shaping Exein’s technical approach for the customer lifecycle, coordinating with Sales and R&D, and turning requirements into compelling demos and proposals.

Qualifications

• Experience in a customer-facing technical role.
• Strong knowledge of Linux/Yocto, ESP32 and Zephyr.
• Ability to translate customer requirements into solutions.
• Experience developing integration software for embedded systems.
• Excellent written and verbal English communication.

Responsibilities

• Act as chief technologist for customer accounts.
• Lead technical discussions and architecture demonstrations.
• Engage with customers to understand deployment environments.
• Deliver software products meeting customer needs and specs.
• Provide post-deployment support and issue resolution.
• Collaborate with Sales and R&D for seamless integration.
• Document features from customer feedback.
• Identify and mitigate technical sales issues.

Skills

Linux/Yocto

ESP32

Zephyr

Embedded build systems

Customer-facing

English fluency

Embedded integration

Lifecycle support

Job description

About us:

The physical and digital worlds are merging. Vehicles, medical devices, industrial systems, critical infrastructure: security hasn’t kept pace. AI is accelerating everything, from the capabilities of the systems we depend on to the sophistication of the threats targeting them. A software vulnerability can now have physical consequences. A physical breach can compromise entire digital ecosystems. Billions of devices operate with little to no protection, and traditional approaches can’t keep up. Not at this scale, not at this speed, and not across this diversity of systems.
Exein exists to solve this. We build the security layer for a world where physical and digital threats are no longer separate problems, from kernel-level runtime protection on embedded devices to cloud-native platforms that analyze, protect, and prove compliance across entire device fleets. We’re not patching the old model. We’re building security from the core out.

Job Overview

We are seeking a dedicated and technically proficient Senior Solutions Engineer to join our team in the Americas. This role involves presenting and demoingour software products to customersand partners, guiding them from initial discussions through to post-deployment support. The ideal candidate will act as the chief technologist and trusted advisor, orchestrating Exein’s overall technical approach for and with the customer across all phases of the customer lifecycle.

Responsibilities

• Act as the chief technologist for customer accounts and a trusted advisor to their technical teams.
• Lead technical discussions, explaining how Exein’s portfolio and architected solutions address customer requirements.
• Engage with new and existing customers to understand their requirements and deployment environments.
• Deliver our software products, ensuring they meet customer needs and specifications.
• Provide post-deployment support, troubleshooting, and resolving any issues that arise.
• Collaborate closely with the Sales Account Manager and the R&D team to ensure seamless communication and integration.
• Document and plan for new features based on customer feedback and requirements.
• Identify and mitigate any technical sales issues, influencing the overall account plan.

Requirements

• Strong experience with Linux/Yocto, ESP32, Zephyr, and other embedded build systems.
• Prior experience in a customer-facing technical role.
• Ability to understand customer requirements and the environments where devices are deployed.
• English Fluent, with excellent communication skills to effectively act as a liaison between customers and the R&D team.
• Experience in developing custom integration software for embedded systems.
• Familiarity with the entire lifecycle of an embedded product, from early-stage discussions through to post- deployment support.
• Ability to translate technical knowledge into proposals, presentations, standard demos, and customer workshops.

Preferred Qualifications

• Experience in a cybersecurity company.
• Experience with low-level programming and integration of security technologies.
• Knowledge of additional embedded systems and build environments.

Why Join Exein?

• Be part of a mission-driven team dedicated to making Physical AI devices secure globally.
• Work with cutting-edge technology in the fields of data, machine learning, and open source.
• Enjoy a dynamic and inclusive work environment that values innovation and quality.

Location

Remote position (USA)

Salary range

$180k-$230k (depending on qualifications) plus bonus

Exein is committed to creating an inclusive workplace. We evaluate all applications fairly regardless of gender, age, ethnicity, background, or orientation.