Senior Solutions Engineer - AI IT Ops Pre-Sales (LatAm)

Bundoran Group

Coral Gables (FL)

Hybrid

USD 160,000 - 220,000

Full time

4 days ago
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Benefits offered by this job

Full health coverage
Parental leave
Equity compensation

Job summary

Bundoran Group in the Southeast United States is recruiting a Pre-Sales Solutions Engineer for an enterprise software company building AI-powered automation for IT operations. You will lead technical product demonstrations and customer sessions, while partnering with LatAm sales to grow regional opportunities.

The role requires hands-on experience with enterprise monitoring and ITSM integrations, plus Python/JavaScript skills, and it involves travel around 50% mainly to Latin America.

Qualifications

  • Hands-on experience with enterprise monitoring or observability platforms.
  • Experience integrating monitoring tools with ITSM workflows.
  • Strong scripting and presentation skills.

Responsibilities

  • Lead technical pre-sales engagements with product demos and sessions.
  • Explain how AI-powered automation improves incident detection, response, and prevention.
  • Demonstrate integrations between monitoring platforms and ITSM solutions.
  • Use Python and JavaScript to support technical discussions.
  • Build LatAm territory with a dedicated sales partner; support East US opportunities.
  • Travel ~50%, primarily to Latin America.

Tools

Datadog
New Relic
AppDynamics
Prometheus
Splunk
Zenoss
IBM Netcool
AWS CloudWatch
CA Enterprise Monitoring
HP Enterprise Monitoring
Oracle Enterprise Monitoring

Job description

Bundoran Group in the Southeast United States is recruiting a Pre-Sales Solutions Engineer for an enterprise software company building AI-powered automation for IT operations. You will lead technical product demonstrations and customer sessions, while partnering with LatAm sales to grow regional opportunities.

The role requires hands-on experience with enterprise monitoring and ITSM integrations, plus Python/JavaScript skills, and it involves travel around 50% mainly to Latin America.

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