Senior Solutions Architect (Pre-Sales) - Remote

CAI

Olympia (WA)

Remote

USD 125,000 - 150,000

Full time

14 days+

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Job summary

CAI is seeking a Senior Solutions Consultant to serve as a pre-sales technical architect and proposal writer across our core IT service lines. Translate client requirements into winning, technically sound solutions for ITSM, ServiceNow, Atlassian/JSM, Cloud, and Infrastructure, collaborating with Business Development, Capture, and Delivery leadership.

The ideal candidate has strong solution development experience in the proposal process with the ability to move fluidly between technical depth

Qualifications

Bachelor's degree in business or a technical field, or equivalent professional experience.
5+ years of experience in IT services, with significant experience evaluating RFPs and creating SOWs, and time spent in a pre‑sales, solutions architecture, or proposal development role.
Demonstrated ability to design and articulate solutions across ITSM/ITIL, IT Service Desk, ServiceNow, Jira Service Management, AMS/ASO, Cloud (AWS/Azure), and Infrastructure/Network services.
Proven track record writing technical proposal content for government and/or commercial RFPs.
Strong understanding of managed services delivery models, staffing/pricing constructs, and SLA design.
Fluency in English with high proficiency in presenting to executive and non-technical audiences.
Ability to summarize technical and business material with charts, graphs, and diagrams; strong visual design skills.
Power user of Microsoft Word and other Office products.
Experience working cross-functionally with capture managers, proposal writers, delivery leads, and partner/alliance teams.

Responsibilities

Evaluate and qualify opportunities for new business with CAI collateral and new lines of business.
Lead solution architecture for pre-sales pursuits translating RFP/RFI requirements into technical and staffing solutions.
Partner with stakeholders to develop CAI strategy for a pursuit.
Design end-to-end solutions across ITSM/ITIL processes, ServiceNow, Atlassian/JSM, AMS/ASO, Cloud (AWS/Azure), and Infrastructure.
Develop approaches, diagrams, and presentations showcasing CAI value proposition.
Write and edit proposal content—technical narratives, solution overviews, staffing plans, pricing assumptions.
Lead or support solutioning workshops with capture teams and SMEs.
Collaborate with partner/alliance teams to incorporate platform capabilities and co-sell opportunities.
Identify cost items, document assumptions, and ensure solutions meet client deliverables.
Develop reusable solution assets: battlecards, reference architectures, staffing models, pricing templates.
Support orals/BAFO prep, client presentations, and executive briefings.
Provide technical review and quality control on proposal volumes.
Multi-task across concurrent initiatives; advise CAI leadership and governance teams.
Stay current on market trends to keep solutions competitive.