Senior Atlassian Solutions Architect — Remote
CAI
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Job summary
CAI is seeking an Atlassian Solutions Architect to lead discovery, capture requirements, and design enterprise-scale Jira and Jira Service Management solutions. This remote, full-time role focuses on transforming ServiceNow processes, aligning with CAI standards, and delivering scalable Atlassian architecture across the organization.
The candidate will translate complex business needs into end-to-end designs, assist with migrations, and provide guidance to Atlassian developers and administrators
Qualifications
- 7+ years experience with Atlassian products in architecture, admin, development or consulting roles.
- Experience migrating enterprise ITSM from ServiceNow to Jira Service Management.
Responsibilities
- Lead discovery and current-state analysis of ServiceNow processes and workflows.
- Design target-state Jira Service Management solutions including portals, queues and SLAs.
- Plan and execute data and configuration migration activities with validation and cutover sequencing.
- Coordinate with stakeholders to retire ServiceNow functionality and maintain integrations.
- Provide technical guidance and reviews for Atlassian platforms and governance.
Skills
Education
Tools
Job description
CAI is seeking an Atlassian Solutions Architect to lead discovery, capture requirements, and design enterprise-scale Jira and Jira Service Management solutions. This remote, full-time role focuses on transforming ServiceNow processes, aligning with CAI standards, and delivering scalable Atlassian architecture across the organization.
The candidate will translate complex business needs into end-to-end designs, assist with migrations, and provide guidance to Atlassian developers and administrators
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