Senior Solution Engineer (Nonprofits)

Salesforce; United States; On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

Medical Care

Life Insurance

Retirement Savings

Employee Assistance

Paid Time Off (13 days)

Job summary

Salesforce is seeking a Solutions Engineer to work with nonprofit organizations, translating goals into Salesforce solutions and delivering compelling demos that demonstrate business value. You will respond to RFPs, develop technical viewpoints, and design innovative configurations on the Salesforce platform.

This role requires strong communication, collaboration with the sales team, and willingness to travel up to 20%.

Qualifications

• Experience translating customer goals into Salesforce solutions.
• Proven ability to craft technical Points of View.
• Strong communication for demos and stakeholder discussions.
• Familiarity with nonprofit sector and CRM needs.
• Certifications listed are preferred.

Responsibilities

• Discover and analyze customer goals, mapping to Salesforce solutions.
• Earn the technical win through demos and presentations.
• Respond to RFPs/RFIs/RFQs with compelling responses.
• Research and develop technical Points of View aligned with industry knowledge.
• Design innovative solutions on the Salesforce platform.
• Present customized, story-driven demos tied to business value using AI tooling.
• Travel domestically up to 20%.

Skills

CRM expertise

AI & analytics

Demos & storytelling

RFP responses

Nonprofit experience

Education

Bachelor's degree in CS/Engineering or related field

Salesforce Administrator Certification (201)

Nonprofit Cloud Consultant Certification

Tools

Salesforce

AI tooling

Job description

• Discover and analyze customer goals, mapping them to the Salesforce solution portfolio
• Earn the “technical win” through compelling demos and presentations
• Respond to RFPs/RFIs/RFQs
• Research and develop technical Points of View aligned with industry knowledge
• Design innovative solutions on the Salesforce platform
• Present customized, story-driven demos tied to business value using AI tooling
• Build and maintain relationships with the sales team and account contacts
• Feed customer requirements back to product and engineering teams
• Participate in ongoing training and certifications
• Travel domestically up to 20%

Benefits

• Medical Care
• Life Insurance
• Retirement Savings
• Employee Assistance Programs
• With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year

We’re seeking candidates with intellectual curiosity and the ability to explain complex technology simply — helping mission-driven organizations achieve more through technologyPrevious sales experience preferredB.S. in Computer Science, Software Engineering, MIS, or related field3+ years of professional work experience, preferably in the nonprofit sector or software industryPrevious Salesforce Administrator experience preferredExperience working in a fast-paced, agile company environmentAbility to lead discussions with organizational leaders and individual contributors alikeStrong team-based problem solving, leadership, presentation, and collaboration skillsStrong verbal, written, and interpersonal communicationTechnical expertise in CRM, AI, Analytics, BI, Digital Marketing, or Community EngagementComfort articulating technical value through discovery and demosAffinity for nonprofit and mission-driven organizationsEffective time management and prioritization in a dynamic sales environmentAI awareness and usage for improving business processesAbility to create and deliver customer-facing software demosBackground in nonprofit management/operations and/or Salesforce technologySalesforce Administrator (201) and Nonprofit Cloud Consultant certifications