Sr. Solution Engineer - Nonprofit Mid Market Team

Salesforce; New York (NY); On-site; USD 140,000 - 180,000; Full time

Job summary

Salesforce is seeking a senior Salesforce SE to help nonprofit clients map goals to the Salesforce platform and deliver compelling demonstrations that illustrate business value. You will respond to RFPs and craft technical POVs while collaborating with sales to drive customer success.

The role requires deep CRM and AI analytics knowledge, agile experience, and strong communication skills, with up to 20% domestic travel.

Qualifications

• B.S. in Computer Science, Software Engineering, MIS, or related field.
• 7+ years of professional work experience, preferably in the nonprofit sector or software industry.
• Experience working in a fast-paced, agile company environment.
• Previous sales experience preferred.
• Previous Salesforce Administrator experience preferred.

Responsibilities

• Discover and analyze customer goals, mapping them to the Salesforce solution portfolio.
• Earn the "technical win" through compelling demos and presentations.
• Respond to RFPs/RFIs/RFQs.
• Research and develop technical Points of View aligned with industry knowledge.
• Design innovative solutions on the Salesforce platform.
• Present customized, story-driven demos tied to business value.
• Build and maintain relationships with the sales team and account contacts.
• Feed customer requirements back to product and engineering teams.
• Participate in ongoing training and certifications.
• Travel domestically up to 20%.

Skills

Nonprofit focus

Leadership

Demos & storytelling

CRM expertise

Communication skills

Education

B.S. in CS/Software Eng

Tools

Salesforce CRM

AI & Analytics

BI tools

Digital Marketing

Community Engagement

Job description

Job Category

Sales

Job Details

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 10/31/2026.

About Salesforce for Nonprofits

We're building an enterprise dedicated to delivering Salesforce's CRM and platform solutions to the nonprofit market. We're seeking candidates with intellectual curiosity and the ability to explain complex technology simply - helping mission-driven organizations achieve more through technology.

Required Experience

• B.S. in Computer Science, Software Engineering, MIS, or related field
• 7+ years of professional work experience, preferably in the nonprofit sector or software industry
• Experience working in a fast-paced, agile company environment
• Previous sales experience preferred
• Previous Salesforce Administrator experience preferred

A Typical Day in the Life of a Salesforce SE

• Discover and analyze customer goals, mapping them to the Salesforce solution portfolio
• Earn the "technical win" through compelling demos and presentations
• Respond to RFPs/RFIs/RFQs
• Research and develop technical Points of View aligned with industry knowledge
• Design innovative solutions on the Salesforce platform
• Present customized, story-driven demos tied to business value
• Build and maintain relationships with the sales team and account contacts
• Feed customer requirements back to product and engineering teams
• Participate in ongoing training and certifications
• Travel domestically up to 20%

Vital Skills

• Affinity for nonprofit and mission-driven organizations
• Ability to lead discussions with organizational leaders and individual contributors alike
• Comfort articulating technical value through discovery and demos
• Strong team-based problem solving, leadership, presentation, and collaboration skills
• Strong verbal, written, and interpersonal communication
• Effective time management and prioritization in a dynamic sales environment
• Technical expertise in CRM, AI, Analytics, BI, Digital Marketing, or Community Engagement

Desired Skills

• Background in nonprofit management/operations and/or Salesforce technology
• Ability to create and deliver customer-facing software demos
• Salesforce Administrator (201) and Nonprofit Cloud Consultant certifications

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Candidate Privacy Note

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Posting Statement

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