Senior Solution Architect - AI-Driven Enterprise Platforms

salesforce.com, inc.; Town of Texas (WI); On-site; USD 123,000 - 227,000; Full time

Job summary

Salesforce Professional Services is seeking a Solution Architect for the PACE organization. You will act as a trusted advisor, focusing on Marketing Cloud, Agentforce Contact Center and Data360, delivering complex enterprise solutions and ROI.

You’ll lead workstreams, collaborate with diverse teams, and communicate with executives to ensure successful delivery and client satisfaction.

Qualifications

• Experience with Marketing Cloud and Data360
• Strong knowledge of Salesforce platform components
• Experience leading discovery sessions and writing user stories

Responsibilities

• Serve as a strategic, trusted advisor for our PACE industry clients
• Guide customers in deploying emerging technologies that drive value
• Lead workstreams in complex enterprise engagements and deliver ROI
• Interact with C-suite and business/technical stakeholders to understand requirements
• Unblock issues and keep programs on track

Skills

Marketing Cloud

Data360

Agentforce

AI toolchains

Salesforce platform

Education

Bachelor's degree

Tools

UML

Salesforce tools

Job description

Salesforce Professional Services is seeking a Solution Architect for the PACE organization. You will act as a trusted advisor, focusing on Marketing Cloud, Agentforce Contact Center and Data360, delivering complex enterprise solutions and ROI.

You’ll lead workstreams, collaborate with diverse teams, and communicate with executives to ensure successful delivery and client satisfaction.