Senior AI-Driven Solution Architect (Enterprise)

salesforce.com, inc.

Michigan

On-site

USD 123,000 - 227,000

Full time

2 days ago
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Benefits offered by this job

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Job summary

Salesforce Professional Services is seeking a Solution Architect to champion our PACE organization, focusing on Marketing Cloud, Agentforce Contact Center and/or Data360. You will act as a trusted advisor, leading workstreams in enterprise deployments and delivering measurable ROI for our largest customers.

The ideal candidate has 7+ years of experience, strong communication, and a willingness to travel up to 50%.

Qualifications

  • 7+ years in enterprise projects using both waterfall and agile methods.
  • 1+ years’ experience with the PACE Industries domain.
  • Experience with Marketing Cloud and/or Data360.
  • Strong stakeholder management and executive presentation skills.
  • Bachelor's degree in Technology, Engineering or related field.

Responsibilities

  • Serve as strategic advisor for Marketing Cloud, Agentforce Contact Center, and Data360.
  • Lead workstreams in complex enterprise engagements with cross-functional teams.
  • Identify risks, manage requirements, and drive program outcomes.
  • Present solution options and obtain customer acceptance.
  • Ensure solutions are scalable, maintainable and aligned with ROI.

Skills

Marketing Cloud
Data360
Agentforce Contact Center
PACE Industry
Solution Architecture
Enterprise Experience
Communication Skills
AI Tools

Education

Bachelor's degree in Technology/Engineering

Tools

Salesforce Platform

Job description

Salesforce Professional Services is seeking a Solution Architect to champion our PACE organization, focusing on Marketing Cloud, Agentforce Contact Center and/or Data360. You will act as a trusted advisor, leading workstreams in enterprise deployments and delivering measurable ROI for our largest customers.

The ideal candidate has 7+ years of experience, strong communication, and a willingness to travel up to 50%.

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