Senior Solar Field Performance Technician

Sunrun Installation Services Inc.; Phoenix (AZ); On-site; USD 55,000 - 73,000; Full time

Benefits offered by this job

Medical Insurance

401k Plan + Company Match

Paid Vacations/Holidays

Job summary

Sunrun is seeking a Field Performance Technician to manage service and warranty work, coordinating with the Field Service/O&M team. You will work with the Branch Manager and foreman to assign labor and ensure timely completion, while maintaining safety standards.

The role requires 1–3 years in field construction or solar, a high school diploma, and strong customer service, communication, and problem-solving skills to support a fast-paced, field-based environment.

Qualifications

• 1-3 years of field construction or solar experience.
• PV design or PV electrical experience preferred.
• High School diploma is required.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed.
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices.
• Support the on-boarding and training of new members of the field performance team.
• Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed.
• Assist with other tasks including inspections and site audits when assigned.

Skills

Field construction

Solar experience

Customer service

PV design

Education

High School diploma

Job description

Sunrun is seeking a Field Performance Technician to manage service and warranty work, coordinating with the Field Service/O&M team. You will work with the Branch Manager and foreman to assign labor and ensure timely completion, while maintaining safety standards.

The role requires 1–3 years in field construction or solar, a high school diploma, and strong customer service, communication, and problem-solving skills to support a fast-paced, field-based environment.