Senior Solar Field Performance Lead

Sunrun Inc.; Dublin (CA); On-site; USD 45,000 - 61,000; Full time

Job summary

Sunrun Inc. in California is seeking a Field Performance Technician to manage service and warranty work within the Field Service/O&M team. You will coordinate with the Branch Manager, Electrical Foreman, and field technicians to keep projects on schedule and meet KPIs.

Responsibilities include organizing the warranty and service schedule, assisting with training, leading meetings, and supporting onboarding while ensuring safety and high-quality customer service in a fast-paced solar environment.

Qualifications

• 1-3 years field construction or solar experience required.
• PV design or PV electrical experience preferred.
• High School diploma is required.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed.
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices
• Support the on-boarding and training of new members of the field performance team
• Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed
• Assist with other tasks including inspections and site audits when assigned

Skills

NEC codes

Customer service

Communication

Safety policies

Education

High School diploma

Job description

Sunrun Inc. in California is seeking a Field Performance Technician to manage service and warranty work within the Field Service/O&M team. You will coordinate with the Branch Manager, Electrical Foreman, and field technicians to keep projects on schedule and meet KPIs.

Responsibilities include organizing the warranty and service schedule, assisting with training, leading meetings, and supporting onboarding while ensuring safety and high-quality customer service in a fast-paced solar environment.