Senior Solar Field Performance Lead

Sunrun Inc.; Orlando (FL); On-site; USD 34,000 - 47,000; Full time

Job summary

Sunrun Inc. in Orlando seeks a Field Performance Technician to manage and complete service and warranty work as part of the Performance O&M team. You will interact with customers, the Branch Manager, and the centralized scheduling Field Service Team to ensure timely, quality service.

This role requires 1–3 years in field construction or solar, plus knowledge of NEC codes and PV installation. A valid driver's license and safe driving history are essential.

Qualifications

• 1 - 3 years of previous field construction or solar experience required.
• PV design or PV electrical experience is preferred.
• High School diploma is required.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices
• Support the on-boarding and training of new members of the field performance team
• Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed
• Assist with other tasks including inspections and site audits when assigned

Skills

NEC codes

Customer service

Communication skills

Time management

Organizational skills

Electrical PV install

Safety policies

Team player

Problem solving

Education

High School diploma

PV design experience

Job description

Sunrun Inc. in Orlando seeks a Field Performance Technician to manage and complete service and warranty work as part of the Performance O&M team. You will interact with customers, the Branch Manager, and the centralized scheduling Field Service Team to ensure timely, quality service.

This role requires 1–3 years in field construction or solar, plus knowledge of NEC codes and PV installation. A valid driver's license and safe driving history are essential.