Senior Solar Field Performance Lead

Sunrun; San Jose (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Sunrun Field Performance Technicians manage, schedule, and complete all service and warranty work. You’ll work independently and with the Performance O&M team, coordinating with customers, the Branch Manager, and the centralized Field Service Team.

Ideal candidates have 1–3 years in field solar or construction, PV installation knowledge, and strong communication and problem-solving skills. A High School diploma is required; PV design experience is a plus.

Qualifications

• 1–3 years in field construction or solar experience required.
• PV design or PV electrical experience preferred.
• High School diploma is required.

Responsibilities

• Organize, lead, and maintain the warranty and service schedule.
• Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed.
• Assist with training and development for Field Service Technicians and Field Communications Technicians.
• Lead regular meetings to align and train the local field service team on best practices.
• Support the on‑boarding and training of new members of the field performance team.
• Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed.
• Assist with other tasks including inspections and site audits when assigned.

Skills

Solar PV knowledge

NEC knowledge

Customer service

Communication

Problem solving

Team player

Safety compliance

Driving license

Education

High School diploma

Job description

Sunrun Field Performance Technicians manage, schedule, and complete all service and warranty work. You’ll work independently and with the Performance O&M team, coordinating with customers, the Branch Manager, and the centralized Field Service Team.

Ideal candidates have 1–3 years in field solar or construction, PV installation knowledge, and strong communication and problem-solving skills. A High School diploma is required; PV design experience is a plus.