Senior Solar Field Performance Lead

Sunrun Inc.; Menifee, Northern (CA, KY); Hybrid; USD 60,000 - 81,000; Full time

Job summary

Sunrun Inc. is seeking a Field Performance Technician to manage service and warranty work for residential solar systems. You will coordinate with the Field Service/O&M teams, schedule labor, and ensure safety and quality on each site.

The role requires 1–3 years in field construction or solar, with PV installation knowledge and a strong customer-service mindset. A valid license and clean driving record are preferred as you support a fast-paced, field-based schedule.

Qualifications

• 1 - 3 years of previous field construction or solar experience required
• PV design or PV electrical experience is preferred
• High School diploma is required

Responsibilities

• Organize, lead, and maintain the warranty and service schedule
• Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed
• Assist with training and development for Field Service Technicians and Field Communications Technicians
• Lead regular meetings to align and train the local field service team on best practices
• Support the on-boarding and training of new members of the field performance team
• Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed
• Assist with other tasks including inspections and site audits when assigned

Skills

NEC knowledge

Team player

Customer service

Verbal communication

Written communication

Organizational skills

PV installation knowledge

Safety

Problem solving

Education

High School diploma

Job description

Sunrun Inc. is seeking a Field Performance Technician to manage service and warranty work for residential solar systems. You will coordinate with the Field Service/O&M teams, schedule labor, and ensure safety and quality on each site.

The role requires 1–3 years in field construction or solar, with PV installation knowledge and a strong customer-service mindset. A valid license and clean driving record are preferred as you support a fast-paced, field-based schedule.