Senior Site Reliability Lead - IT Ops, Automation & Equity

NVIDIA Corporation; Hillsboro (OR); On-site; USD 144,000 - 230,000; Full time

Job summary

NVIDIA in Hillsboro, OR is seeking a Site Reliability Operations Technical Lead to own the day-to-day site reliability and incident management for local infrastructure. You will serve as Tier 3 escalation, guide engineers, and drive root-cause analysis across AD, Exchange, servers, storage, and lab hardware while partnering with global teams.

The role requires 8+ years in enterprise support and hands-on leadership, with strong scripting skills and a focus on automation, security, and on-site

Qualifications

• 8+ years in enterprise support engineering, infrastructure, or end user services.
• 5+ years in a senior, lead, or escalation-tier role in a multi-site environment.
• Deep hands-on experience with Active Directory and hybrid Entra ID, Exchange hybrid, Windows and Linux servers.
• Endpoint management (Intune, Autopilot, MECM/SCCM) and Microsoft 365 ecosystem.
• Scripting and automation in Python, PowerShell, or Bash.
• Experience leading site-level projects and incident response.
• Bachelor's degree in Computer Science, Information Systems, or related field.

Responsibilities

• Own day-to-day site operations — incidents, requests, critical issues, SLA attainment.
• Serve as Tier 3 escalation for identity, messaging, compute, and endpoint.
• Drive root cause analysis and permanent fixes; partner with InfoSec.
• Build automation for diagnostics and health checks; mentor SRO engineers.
• Represent site in regional/global IT initiatives; manage on-call.

Skills

Active Directory

Entra ID Hybrid

Exchange Hybrid

Windows Server

Linux Server

Python

PowerShell

Bash

Incident Management

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

ServiceNow

Job description

NVIDIA in Hillsboro, OR is seeking a Site Reliability Operations Technical Lead to own the day-to-day site reliability and incident management for local infrastructure. You will serve as Tier 3 escalation, guide engineers, and drive root-cause analysis across AD, Exchange, servers, storage, and lab hardware while partnering with global teams.

The role requires 8+ years in enterprise support and hands-on leadership, with strong scripting skills and a focus on automation, security, and on-site