Senior Site Reliability Operations Lead (Seattle)

NVIDIA; Seattle (WA); On-site; USD 184,000 - 265,000; Full time

Job summary

NVIDIA is seeking a Site Reliability Operations Technical Lead for our Seattle, WA site. You will own day-to-day site operations, drive incidents to resolution, and provide technical leadership to the site support engineers.

The role requires deep hands-on expertise across Active Directory/Entra ID, Exchange hybrid, Windows and Linux servers, virtualization, datacenter hardware, and strong scripting (PowerShell, Python, Bash).

Qualifications

• 12+ years in enterprise support engineering or equivalent

Responsibilities

• Own day-to-day site operations — incidents, requests, critical issues, and SLA attainment
• Serve as Tier 3 escalation owner for identity, messaging, compute, and endpoint
• Own endpoint compliance, patch management, and hardening; audit readiness
• Drive critical issues into global platform teams with reproduction cases and evidence
• Act as technical lead for site SRO engineers and maintain runbooks

Skills

Active Directory

Entra ID

Exchange

Windows

Linux

Scripting

PowerShell

Python

Bash

Automation

ITSM

Executive comms

Education

Bachelor's degree in CS/IS

Tools

ServiceNow

Intune

Autopilot

Jamf

MECM/SCCM

Job description

NVIDIA is seeking a Site Reliability Operations Technical Lead for our Seattle, WA site. You will own day-to-day site operations, drive incidents to resolution, and provide technical leadership to the site support engineers.

The role requires deep hands-on expertise across Active Directory/Entra ID, Exchange hybrid, Windows and Linux servers, virtualization, datacenter hardware, and strong scripting (PowerShell, Python, Bash).