Senior Site Operations Manager

Opensity Solutions; Los Angeles, Northern (CA, KY); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Opensity Solutions is seeking a Senior Site Manager to oversee office services across client locations in Los Angeles. You will lead a team to deliver high-quality office and hospitality services, driving operational excellence and a culture of accountability.

This role partners with client administration, provides concierge-style service, and develops strategic plans to improve efficiency. A strong supervisory background and guest-focused mindset are essential.

Qualifications

• Prior supervisory experience required.
• Proven success as a customer service manager with guest focus.
• Ability to lift or move 40 lbs and occasional 75 lbs.
• Strong communication and teamwork skills.

Responsibilities

• Lead and manage a team providing high-quality office and hospitality services.
• Fosters a culture of accountability, respect, and high performance among staff.
• Serves as principal liaison between Opensity Solutions, the client's administration and site employees.
• Provides elevated concierge-style customer service to all end-users at the site.
• Provides onsite leadership with the Opensity Solutions team and encourages staff development.
• Develop and implement strategic plans and business-innovation strategies.
• Maintain outstanding organizational abilities and efficiency across operations.
• Recruit, hire, train, and evaluate personnel assigned to the site.

Skills

Team leadership

Customer service management

Guest-focused mentality

Staff development

Operational excellence

Education

High School Diploma

Associate or Bachelor's degree preferred

Relevant work experience

Job description

Opensity Solutions is seeking a Senior Site Manager to oversee office services across client locations in Los Angeles. You will lead a team to deliver high-quality office and hospitality services, driving operational excellence and a culture of accountability.

This role partners with client administration, provides concierge-style service, and develops strategic plans to improve efficiency. A strong supervisory background and guest-focused mindset are essential.