Senior Services Programs Lead

Midpenhousing; Oakland (CA); On-site; USD 48,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental, Vision, Life & Disability

403(b) Retirement

Job summary

MidPen Housing Corp. seeks a Senior Services Coordinator to design and implement programs across properties, coaching coordinators and leading special projects. The role requires adaptability, a collaborative mindset and a commitment to equity.

The position focuses on crisis intervention, partnerships with external agencies, and data-informed program delivery across multiple communities within Northern California.

Qualifications

• Bachelor's degree (Education, Social Work or Sociology) with two years' experience or equivalent.
• Ability to navigate ambiguity and adapt to change.
• Experience deploying programs with diverse populations and partnerships.

Responsibilities

• Supports program implementation and day-to-day operations across multiple properties.
• Coaches and mentors Services Coordinators and coordinates crisis intervention.
• Ensures mandated reporting and documents program activities for agencies.
• Builds partnerships with external agencies to align services with Resident Services goals.
• Promotes cross-team collaboration with Property Management and community partners.
• Facilitates community engagement and coordinates partner involvement.
• Assesses community needs and manages resident feedback and referrals.
• Maintains records, data entry and reporting across properties.
• Analyzes data insights and suggests improvements to data collection.
• Models a One MidPen culture and supports onboarding of Service Coordinators.

Skills

Reading & writing

Verbal communication

Underserved populations

Judgment & problem-solving

Microsoft Office + Salesforce

Outlook/OneDrive/Teams/Zoom

Background checks

Duties & adaptability

Education

BA/BS in Education, Social Work, Sociology

Tools

Salesforce

Microsoft Office

Outlook

OneDrive

Teams

Zoom

Job description

MidPen Housing Corp. seeks a Senior Services Coordinator to design and implement programs across properties, coaching coordinators and leading special projects. The role requires adaptability, a collaborative mindset and a commitment to equity.

The position focuses on crisis intervention, partnerships with external agencies, and data-informed program delivery across multiple communities within Northern California.