Resident Services & Programs Coordinator

MidPen Housing; Union City (CA); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Dental & Vision Insurance

Retirement 403(b)

Education reimbursement

FSAs

EAP

Pet insurance

Paid time off

Company holidays

Wellness days

Job summary

MidPen Housing Corp. in Union City, CA, seeks a Services Coordinator I to deliver onsite resident programs, support educational and wellness activities, and build connections across diverse communities.

You will conduct outreach, prepare documentation, provide crisis support, and partner with local agencies while maintaining records and reporting per policy. Availability Monday–Friday with some evenings, and ability to travel between properties.

Qualifications

• High School Diploma or GED required; progress toward 2- or 4-year degree preferred.
• Experience in community development, social services, or related field is valued.
• Ability to communicate across language barriers, including translation tools.

Responsibilities

• Deliver onsite programs and ensure compliance with standards and regulations.
• Conduct outreach (door-to-door, phone, email) to promote resident services.
• Prepare and submit required documentation for MidPen and external agencies.
• Provide crisis intervention for low-to-moderate situations and follow mandated reporting procedures.
• Collaborate with local community agencies and monitor partner service delivery.
• Maintain accurate records and ensure timely reporting per policies.

Skills

Customer service

Relationship building

Problem solving

Multilingual communication

Communication skills

Team collaboration

Education

HS Diploma or GED

Tools

Outlook

OneDrive

Teams

Zoom

Salesforce

Microsoft Office

Job description

MidPen Housing Corp. in Union City, CA, seeks a Services Coordinator I to deliver onsite resident programs, support educational and wellness activities, and build connections across diverse communities.

You will conduct outreach, prepare documentation, provide crisis support, and partner with local agencies while maintaining records and reporting per policy. Availability Monday–Friday with some evenings, and ability to travel between properties.