Senior ServiceNow Platform Engineer Remote/Hybrid

The Cypress Group; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Performance-based bonus

401k with company match

Comprehensive benefits

PTO

Job summary

The Cypress Group seeks a ServiceNow Platform Engineer to join our healthtech client’s technology team. You will own and optimize the ServiceNow environment across an enterprise, delivering ITSM, HRSD, Knowledge, and Virtual Agent capabilities while aligning with the SDLC and stakeholder needs.

Remote or hybrid on-site work is available depending on seniority. The role offers a competitive base salary, a performance-based bonus, and comprehensive benefits including a 401(k) with company match

Qualifications

• 4+ years of professional hands-on ServiceNow experience.
• Experience across ITSM, HRSD, Knowledge and Virtual Agent.
• Strong understanding of SDLC and IT systems integration.

Responsibilities

• Support and enhance the ServiceNow platform across the enterprise environment.
• Communicate with stakeholders to ensure operational maintenance and new functionality.

Skills

ServiceNow

ITSM

HRSD

Knowledge

Virtual Agent

Agent Flows

ACLs

AI experiences

Education

BSCS or equivalent

Job description

The Cypress Group seeks a ServiceNow Platform Engineer to join our healthtech client’s technology team. You will own and optimize the ServiceNow environment across an enterprise, delivering ITSM, HRSD, Knowledge, and Virtual Agent capabilities while aligning with the SDLC and stakeholder needs.

Remote or hybrid on-site work is available depending on seniority. The role offers a competitive base salary, a performance-based bonus, and comprehensive benefits including a 401(k) with company match