Senior ServiceNow Engineer - Remote Platform Builder

Peraton

Northern (KY)

Hybrid

USD 112,000 - 179,000

Full time

5 days ago

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Job summary

Peraton is seeking a Senior ServiceNow Engineer to design, develop, and support highly customized applications on the ServiceNow platform. This 100% remote role requires hands-on leadership and strong technical judgment to deliver solutions from discovery through deployment.

You will work in an Agile/DevSecOps environment, mentor junior developers, and ensure solutions align with best practices and security requirements while collaborating with stakeholders across the organization.

Qualifications

8+ years with BS/BA; 6+ years with MS; 3+ years with PhD
Secret Clearance Required
Experience developing and supporting custom ServiceNow applications.
Hands-on experience customizing Service Portal, including widget development and troubleshooting.
Understand an existing proprietary application by examining its code, configuration, data model, and business processes.
Work from a business objective or problem statement and develop a technical approach independently.
Recognize incomplete or ambiguous requirements and ask targeted questions to resolve them.
Strong troubleshooting skills and root-cause analysis.
Provide technical guidance to junior developers and explain implementation decisions clearly.
Experience developing workflows, automation, and integrations with external systems (REST/SOAP APIs)
Developing custom UI components (UI Pages, UI Actions, Service Portal elements)

Responsibilities

Design and develop custom ServiceNow applications using App Engine Studio and/or traditional scoped application development.
Build and enhance custom modules, data models, platform extensions, and Service Portal widgets.
Customize and extend existing ServiceNow applications and modules to meet customer-specific requirements.
Develop workflows, automation, and integrations with external systems using REST/SOAP APIs and third-party platforms.
Write, test, and debug Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer flows, and Fix Scripts.
Develop custom UI components, including UI Pages, UI Actions, and Service Portal elements.
Gather and analyze requirements directly with stakeholders, identify gaps and dependencies, and translate business needs into technical solutions.
Investigate unfamiliar application behavior by tracing scripts, configurations, tables, and data relationships.
Evaluate implementation options and recommend scalable, maintainable solutions aligned with ServiceNow best practices.
Own assigned work from initial investigation through development, testing, documentation, and delivery.
Collaborate with developers and other team members in an Agile/DevSecOps environment, including story refinement, estimation, and lightweight ceremonies.
Maintain and apply knowledge of ServiceNow tables, dictionary definitions, relationships, and the CMDB.
Configure and use MID Servers for integrations and data movement.
Implement role-based access controls, ACLs, and other platform security configurations.
Follow applicable security and compliance requirements, including FedRAMP, DoD, and STIG requirements.
Set up and configure ServiceNow instances to support new applications or application migrations, researching unfamiliar setup requirements as needed.
Trace data to its source tables and troubleshoot application behavior within a domain-separated environment.