Senior ServiceNow Platform Architect AI-Driven and Scalable

Truist Financial Corporation

Atlanta (GA)

On-site

USD 150,000 - 165,000

Full time

14 days+

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Job summary

Truist is seeking a Sr. ServiceNow Platform Engineer/Architect in Atlanta to design and deliver scalable, secure ServiceNow solutions that transform business processes and improve productivity.

You will act as a technical leader, guiding engineering teams, defining standards, and aligning solutions with enterprise strategy. The role emphasizes governance, performance, and AI-enabled automation across diverse initiatives.

Qualifications

  • Bachelor’s degree in Computer Science, Software Engineering, or related field.
  • 7+ years of professional software development experience.
  • Deep knowledge of programming languages, software architecture, and design principles.
  • Strong understanding of SDLC, testing, deployment, and security practices.

Responsibilities

  • Architect and deliver scalable, secure ServiceNow solutions aligning with enterprise objectives.
  • Lead design reviews, governance, and architecture patterns across multiple teams.
  • Provide technical guidance, coaching, and training to engineers.
  • Evaluate emerging ServiceNow technologies and AI innovations to drive platform evolution.
  • Lead large or complex initiatives from concept to implementation.

Skills

Software development
Architectural design
Programming languages
SDLC and security

Education

Bachelor’s degree in Computer Science/Software Engineering or related field

Tools

ServiceNow CMA
ServiceNow CTA
ServiceNow CSA
ServiceNow CIS
ServiceNow CAD
Integration Hub

Job description

Truist is seeking a Sr. ServiceNow Platform Engineer/Architect in Atlanta to design and deliver scalable, secure ServiceNow solutions that transform business processes and improve productivity.

You will act as a technical leader, guiding engineering teams, defining standards, and aligning solutions with enterprise strategy. The role emphasizes governance, performance, and AI-enabled automation across diverse initiatives.

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