Senior ServiceNow Platform Architect AI-Driven and Scalable

Truist; Atlanta (GA); On-site; USD 150,000 - 165,000; Full time

Job summary

Truist is seeking a Sr. ServiceNow Platform Engineer/Architect in Atlanta to design and deliver scalable, secure ServiceNow solutions that transform business processes and improve productivity.

You will act as a technical leader, guiding engineering teams, defining standards, and aligning solutions with enterprise strategy. The role emphasizes governance, performance, and AI-enabled automation across diverse initiatives.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• 7+ years of professional software development experience.
• Deep knowledge of programming languages, software architecture, and design principles.
• Strong understanding of SDLC, testing, deployment, and security practices.

Responsibilities

• Architect and deliver scalable, secure ServiceNow solutions aligning with enterprise objectives.
• Lead design reviews, governance, and architecture patterns across multiple teams.
• Provide technical guidance, coaching, and training to engineers.
• Evaluate emerging ServiceNow technologies and AI innovations to drive platform evolution.
• Lead large or complex initiatives from concept to implementation.

Skills

Software development

Architectural design

Programming languages

SDLC and security

Education

Bachelor’s degree in Computer Science/Software Engineering or related field

Tools

ServiceNow CMA

ServiceNow CTA

ServiceNow CSA

ServiceNow CIS

ServiceNow CAD

Integration Hub

Job description

Truist is seeking a Sr. ServiceNow Platform Engineer/Architect in Atlanta to design and deliver scalable, secure ServiceNow solutions that transform business processes and improve productivity.

You will act as a technical leader, guiding engineering teams, defining standards, and aligning solutions with enterprise strategy. The role emphasizes governance, performance, and AI-enabled automation across diverse initiatives.