Senior ServiceNow Lead Developer & Platform Architect

Robotic Technologies Automation; Kansas City (KS); Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Robotic Technologies Automation seeks an experienced Lead ServiceNow Developer/Administrator to drive end-to-end ServiceNow implementations, while actively contributing to development, integrations, configuration, and administration. The role covers ITSM, ITOM, ITAM, CMDB, and CSDM, with emphasis on governance and enterprise standards.

The ideal candidate has 8+ years in ServiceNow, strong leadership, and proven integration experience with Azure AD and SSO.

Formación

• 8+ years hands-on ServiceNow development and administration.
• Extensive ITSM, ITOM, ITAM, CMDB, and CSDM experience.
• Leadership in enterprise ServiceNow implementations.
• Experience with Azure AD / Entra ID and SSO integrations.
• Strong governance, release management, and testing.
• Excellent stakeholder management and communication.

Responsabilidades

• Lead end-to-end ServiceNow implementations, from requirements gathering and solution design through development, testing, and deployment.
• Perform hands-on ServiceNow development, configuration, customization, and platform administration.
• Design, develop, and maintain workflows, business rules, client scripts, reports, dashboards, and integrations.
• Provide technical leadership on ServiceNow platform architecture, design patterns, and development best practices.
• Develop and maintain CMDB and Common Service Data Model (CSDM) strategies.
• Lead platform testing, release management, deployment activities, and governance.
• Design and implement integrations using Azure AD, SSO, MID Server, REST APIs, SOAP APIs, and email services.
• Collaborate with technical teams, business stakeholders, project managers, and leadership.
• Present technical solutions, architecture designs, and implementation plans to stakeholders.
• Troubleshoot complex platform issues and optimize ServiceNow performance.
• Ensure platform scalability, security, reliability, and adherence to enterprise standards.

Conocimientos

ServiceNow dev

ServiceNow admin

ITSM

ITOM

ITAM

CMDB

CSDM

Azure AD

SSO

REST APIs

SOAP APIs

Platform governance

Leadership

Herramientas

MID Server

Azure AD

REST APIs

SOAP APIs

Descripción del empleo

Robotic Technologies Automation seeks an experienced Lead ServiceNow Developer/Administrator to drive end-to-end ServiceNow implementations, while actively contributing to development, integrations, configuration, and administration. The role covers ITSM, ITOM, ITAM, CMDB, and CSDM, with emphasis on governance and enterprise standards.

The ideal candidate has 8+ years in ServiceNow, strong leadership, and proven integration experience with Azure AD and SSO.