Senior ServiceNow Platform Architect - ITSM/CMDB/ITOM

Robotics Technologies LLC; Weehawken (NJ); On-site; USD 87,000 - 117,000; Full time

Job summary

Robotics Technologies LLC seeks an experienced Service-Now Platform Solutions Architect to guide the design, governance, and strategic direction of our ServiceNow platform. This role supports CMDB and foundational services for IT delivery across the organization.

The ideal candidate will lead platform governance, drive best practices, and collaborate with stakeholders to translate business needs into scalable technical solutions.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 5+ years of ServiceNow platform experience and enterprise solutions.
• Experience with ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
• Excellent communication, leadership, and problem-solving skills.
• ServiceNow CSA certification required.

Responsibilities

• Architect ServiceNow platform solutions aligned with strategic goals.
• Lead technical solution design, governance, and best practices.
• Design and support integrations with enterprise applications and services.
• Provide technical support to developers, admins, and project teams.
• Support platform upgrades, performance optimization, and roadmap planning.

Skills

ServiceNow architecture

Leadership

Communication

Solution design

Education

Bachelor's degree in Information Technology or CS

Tools

ServiceNow ITSM

ServiceNow ITOM

ServiceNow CMDB

CSDM

Job description

Robotics Technologies LLC seeks an experienced Service-Now Platform Solutions Architect to guide the design, governance, and strategic direction of our ServiceNow platform. This role supports CMDB and foundational services for IT delivery across the organization.

The ideal candidate will lead platform governance, drive best practices, and collaborate with stakeholders to translate business needs into scalable technical solutions.