ServiceNow Developer: ITSM, Integrations & Automation

Robotic Technologies Automation; Chicago (IL); On-site; USD 110,000 - 150,000; Full time

Job summary

Robotic Technologies Automation in Chicago is seeking an experienced ServiceNow Developer to design, build, and optimize enterprise ServiceNow applications. You will implement ITSM, ITOM, HRSD, and CSM modules, develop scripts, workflows, integrations, and ensure security, performance, and production support.

You will collaborate with business analysts and technical teams to deliver reliable solutions and continuous improvements across the platform.

Qualifications

• Hands-on design, development and configuration of ServiceNow applications.
• Proven experience with ITSM modules and Service Catalog.
• Experience creating Business Rules, Client Scripts, and Script Includes.

Responsibilities

• Design, develop, configure, and customize ServiceNow applications.
• Develop modules such as ITSM, ITOM, ITBM, HRSD, and CSM.
• Work on Incident, Problem, Change, Request, and Knowledge Management.

Skills

ServiceNow development

ITSM modules

Service Catalog

Business Rules

Client Scripts

Script Includes

Flow Designer

REST/SOAP API

CMDB

Agile/Scrum

Debugging

Job description

Robotic Technologies Automation in Chicago is seeking an experienced ServiceNow Developer to design, build, and optimize enterprise ServiceNow applications. You will implement ITSM, ITOM, HRSD, and CSM modules, develop scripts, workflows, integrations, and ensure security, performance, and production support.

You will collaborate with business analysts and technical teams to deliver reliable solutions and continuous improvements across the platform.