Lead ServiceNow Architect & Developer

Ethereum Technologies; Kansas City (KS); On-site; USD 120,000 - 180,000; Full time

Job summary

Ethereum Technologies is seeking an experienced Lead ServiceNow Developer/Administrator to lead end-to-end ServiceNow implementations, while actively contributing to development, integrations, platform configuration, and administration.

The candidate will have extensive experience across ITSM, ITOM, ITAM, CMDB, CSDM, integrations, testing, release management, and platform governance, driving architecture and best practices across enterprise environments.

Qualifications

• 8+ years hands-on ServiceNow development and administration.
• Strong experience with ITSM, ITOM, and ITAM modules.
• 5+ years developing and supporting ServiceNow integrations.

Responsibilities

• Lead end-to-end ServiceNow implementations, from requirements gathering and solution design through development, testing, and deployment.
• Perform hands-on ServiceNow development, configuration, customization, and platform administration.
• Design, develop, and maintain workflows, business rules, client scripts, reports, dashboards, and integrations.
• Provide technical leadership on ServiceNow platform architecture, design patterns, and development best practices.
• Develop and maintain CMDB and Common Service Data Model (CSDM) strategies.
• Lead platform testing, release management, deployment activities, and governance.
• Design and implement integrations using Azure AD, SSO, MID Server, REST APIs, SOAP APIs, and email services.
• Collaborate with technical teams, business stakeholders, project managers, and leadership.
• Present technical solutions, architecture designs, and implementation plans to stakeholders.
• Troubleshoot complex platform issues and optimize ServiceNow performance.
• Ensure platform scalability, security, reliability, and adherence to enterprise standards.

Skills

ServiceNow Development

ServiceNow Administration

ITSM

ITOM

ITAM

CMDB

CSDM

Azure AD / SSO

REST & SOAP APIs

Platform Governance

Job description

Ethereum Technologies is seeking an experienced Lead ServiceNow Developer/Administrator to lead end-to-end ServiceNow implementations, while actively contributing to development, integrations, platform configuration, and administration.

The candidate will have extensive experience across ITSM, ITOM, ITAM, CMDB, CSDM, integrations, testing, release management, and platform governance, driving architecture and best practices across enterprise environments.