Lead ServiceNow Developer & Platform Architect

Robotics Technologies LLC; Kansas City (KS); On-site; USD 120,000 - 180,000; Full time

Job summary

Robotics Technologies LLC seeks an experienced Lead ServiceNow Developer/Administrator to steer end-to-end implementations, hands-on development, and platform governance. The role covers ITSM, ITOM, ITAM, CMDB, CSDM, and extensive integrations with REST/SOAP, Azure AD, and SSO.

Collaboration with stakeholders is essential for scalable, secure solutions across the enterprise. You will lead design, development, testing, release management, and deployment activities while guiding teams and ensuring

Qualifications

• 8+ years hands-on experience in ServiceNow development and administration.
• Strong experience with ServiceNow ITSM, ITOM, and ITAM modules.
• 5+ years developing and supporting ServiceNow integrations.
• Hands-on experience with Azure AD / Entra ID and SSO integrations.
• Experience configuring and managing MID Servers.
• Expertise in CMDB management and CSDM implementation.

Responsibilities

• Lead end-to-end ServiceNow implementations from requirements through deployment.
• Perform hands-on ServiceNow development, configuration, and platform administration.
• Design, develop, and maintain workflows, business rules, client scripts, reports, dashboards, and integrations.
• Provide technical leadership on platform architecture and development best practices.
• Collaborate with technical teams, business stakeholders, and leadership.
• Present technical solutions, architecture designs, and implementation plans to stakeholders.
• Troubleshoot complex platform issues and optimize performance.
• Ensure scalability, security, and adherence to enterprise standards.

Skills

ServiceNow development

Platform administration

ITSM ITOM ITAM

Integration development

Azure AD / SSO

REST APIs / SOAP

CMDB / CSDM

Governance & release management

Leadership & stakeholder mgmt

Tools

Azure AD

MID Server

REST APIs

SOAP APIs

Job description

Robotics Technologies LLC seeks an experienced Lead ServiceNow Developer/Administrator to steer end-to-end implementations, hands-on development, and platform governance. The role covers ITSM, ITOM, ITAM, CMDB, CSDM, and extensive integrations with REST/SOAP, Azure AD, and SSO.

Collaboration with stakeholders is essential for scalable, secure solutions across the enterprise. You will lead design, development, testing, release management, and deployment activities while guiding teams and ensuring