Senior ServiceNow Architect: ITSM, EAM & Integrations Lead

Robotics Technologies LLC; Lansing (MI); On-site; USD 180,000 - 230,000; Full time

Job summary

Robotics Technologies LLC is seeking a Senior ServiceNow Architect to lead enterprise-scale implementations in the US market. You will design scalable architectures across WSD, EAM, ITSM, CMDB, ITAM, and integrations, and drive modernization, upgrades, and best-practice adoption.

You will mentor developers and technical leads, run architecture reviews, and collaborate with enterprise architects and stakeholders to deliver robust, aligned solutions.

Qualifications

• Experience delivering ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM.
• Lead solution design workshops translating business requirements into technical architecture.
• Mentor developers and technical leads across ServiceNow engagements.

Responsibilities

• Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations.
• Lead architecture reviews, code reviews, and platform health assessments.
• Mentor developers, consultants, and technical leads across ServiceNow engagements.
• Collaborate with enterprise architects, stakeholders and delivery teams to ensure successful outcomes.
• Drive platform modernization, upgrades, and adoption of ServiceNow best practices.

Skills

ServiceNow architecture

ITSM

EAM (Enterprise Asset Management)

CMDB

ITAM

Integrations

Solution design

Leadership / mentoring

Tools

ServiceNow platform

Job description

Robotics Technologies LLC is seeking a Senior ServiceNow Architect to lead enterprise-scale implementations in the US market. You will design scalable architectures across WSD, EAM, ITSM, CMDB, ITAM, and integrations, and drive modernization, upgrades, and best-practice adoption.

You will mentor developers and technical leads, run architecture reviews, and collaborate with enterprise architects and stakeholders to deliver robust, aligned solutions.