Senior ServiceNow Architect & Lead Solution Designer

Robotic Technologies Automation; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Robotic Technologies Automation is seeking an experienced ServiceNow Technical Architect to design, develop, and implement ServiceNow solutions based on business requirements. The role requires strong architecture knowledge and a valid CTA certification or client-specific Architect cert.

Responsibilities include leading implementations and integrations across ITSM, ITOM, HRSD, and CSM, ensuring best practices, and coordinating with developers and stakeholders to deliver high-quality solutions.

Qualifications

• Experience designing and implementing ServiceNow solutions.
• Proficient in workflows, scripting, Flow Designer, and security.
• CTA certification or client-specific Architect cert required.

Responsibilities

• Design and develop technical solutions on the ServiceNow platform.
• Understand business requirements and convert them into technical designs.
• Work on ITSM, ITOM, HRSD, and CSM modules on ServiceNow.
• Lead implementations, integrations, and customizations.
• Ensure solutions follow ServiceNow best practices and standards.
• Collaborate with developers, business teams, and stakeholders to deliver projects.
• Review technical designs and ensure solution quality.

Skills

ServiceNow architecture

Technical leadership

Communication

Education

ServiceNow CTA certification

Tools

Flow Designer

Scripting

Platform security

Integrations

Job description

Robotic Technologies Automation is seeking an experienced ServiceNow Technical Architect to design, develop, and implement ServiceNow solutions based on business requirements. The role requires strong architecture knowledge and a valid CTA certification or client-specific Architect cert.

Responsibilities include leading implementations and integrations across ITSM, ITOM, HRSD, and CSM, ensuring best practices, and coordinating with developers and stakeholders to deliver high-quality solutions.