Senior ServiceNow Engineer - ITSM & GRC

G2IT, LLC.

Scott Air Force Base (IL)

On-site

USD 130,000 - 150,000

Full time

14 days+

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Job summary

G2IT, LLC. seeks a ServiceNow Developer to design and deploy ServiceNow solutions for clients. Responsibilities include configuring and implementing ITSM applications and related SMS services, with emphasis on IRM, GRC & SPM. The role requires 9+ years IT experience and a current CSA certification, with US citizenship and active Secret clearance.

Annual salary ranges from around $130,000 to $150,000, depending on experience, with on-site duties at Scott Air Force Base in Illinois.

Qualifications

9+ years IT experience in a technical field with 5+ years in Service Management System administration (preferably ServiceNow).
Current ServiceNow Certified System Administrator (CSA) certification is required.
US Citizen with Active Secret Clearance preferred.

Responsibilities

Perform implementation, administration, configuration, and/or development with ServiceNow ITSM, including IRM, GRC & SPM.
Contribute to the design of Service Management System and support SMS operations across the development lifecycle.
Evaluate evolving ServiceNow functionality and complex system interdependencies for business process impact.
Maintain awareness and drive SMS reporting best practices and upgrades/releases.
Partner with stakeholders to understand requirements and ensure results meet business needs.
Design, develop, configure, and customize ServiceNow applications and services; deliver new functionality across applications.
Manage SMS development activities, supporting the entire development lifecycle and applying SDLC/DevOps principles.
Provide incident resolution for escalated SMS service requests and incidents; assist platform administrator.