Base pay range
$70.00/hr - $80.00/hr
Overview
We are looking for a highly experienced ServiceNow GRC Solution Architect with 15+ years of IT and risk management experience, including extensive hands-on and strategic expertise in ServiceNow Governance, Risk, and Compliance (GRC/IRM). This role requires a strong leader who can drive enterprise-wide GRC transformations, define best practices, and ensure that ServiceNow solutions align with both business strategy and platform scalability.
Key Responsibilities
- Act as the strategic advisor and solution architect for ServiceNow GRC implementations across multiple business domains.
- Lead the end-to-end architecture, roadmap, and solution design for ServiceNow GRC/IRM modules, including IRM, BCM, TPRM, Policy & Compliance, and Audit Management.
- Partner with C-level stakeholders, risk officers, compliance leaders, and IT executives to align ServiceNow with enterprise risk frameworks (ISO, NIST, SOX, HIPAA, PCI-DSS, GDPR, etc.).
- Define governance frameworks and enforce platform best practices to minimize technical debt and customizations.
- Conduct solution reviews, architecture assessments, and gap analysis to ensure scalability, security, and sustainability.
- Mentor and guide technical/development teams while ensuring delivery excellence.
- Provide executive-level presentations, architecture roadmaps, and decision-making support.
- Drive integration strategies with external risk systems, vendor management tools, and security solutions.
- Act as the final escalation point for all design, architecture, and best practice decisions.
Required Skills & Experience
- 15+ years of IT experience, with at least 7+ years in GRC, Risk Management, or Compliance domain.
- 5+ years of hands-on ServiceNow GRC/IRM experience, with proven expertise in architecting enterprise-scale solutions.
- Strong knowledge of ServiceNow GRC modules:
- IRM (Integrated Risk Management)
- BCM (Business Continuity Management)
- TPRM (Third-Party Risk Management)
- Policy & Compliance
- Audit Management
- Deep understanding of risk and compliance frameworks (ISO 27001, NIST, SOX, GDPR, HIPAA, PCI-DSS).
- Demonstrated ability to influence and collaborate with executives and business stakeholders.
- Strong experience in platform governance, solution architecture, and risk-based decision-making.
- ServiceNow Certified Implementation Specialist (CIS – GRC/IRM)
- ServiceNow Certified System Administrator (CSA)
- Enterprise/TOGAF or equivalent architecture certifications.
Nice to Have
- Exposure to ServiceNow SecOps, ITSM, or Security Incident Response modules.
- Experience working with Fortune 500 enterprises or large-scale GRC transformations.
- Prior background in Big 4 consulting or advisory roles.
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