Senior ServiceNow Developer & Platform Lead

First Citizens Bank; Hartford (CT); On-site; USD 115,000 - 140,000; Full time

Job summary

First Citizens Bank is seeking an experienced ServiceNow Developer III to lead complex enterprise solutions, mentor junior developers, and collaborate with Product Owners, Architects, and stakeholders. The role focuses on designing, developing, and deploying scalable, maintainable ServiceNow platforms with strong emphasis on governance and best practices.

Candidates should bring extensive ServiceNow experience, ITSM/ITOM knowledge, and a track record of delivering integrated solutions.

Qualifications

• Bachelor's Degree or equivalent professional experience required.
• 6+ years of experience in Systems engineering/systems programming for the Bachelor's track.
• 10+ years of experience for the High School/GED track.

Responsibilities

• Design, develop, test, and deploy complex ServiceNow solutions following platform standards.
• Lead development on medium- to large-scale initiatives across multiple workstreams.
• Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, and Workflows.

Skills

ServiceNow development

Lead developer

REST APIs

SOAP APIs

Integration Hub

Flow Designer

CMDB

CSDM

Agile

Mentoring

Education

Bachelor's Degree

High School Diploma or GED

Tools

None

Job description

First Citizens Bank is seeking an experienced ServiceNow Developer III to lead complex enterprise solutions, mentor junior developers, and collaborate with Product Owners, Architects, and stakeholders. The role focuses on designing, developing, and deploying scalable, maintainable ServiceNow platforms with strong emphasis on governance and best practices.

Candidates should bring extensive ServiceNow experience, ITSM/ITOM knowledge, and a track record of delivering integrated solutions.