Senior ServiceNow Developer & Integrations Lead

HFMS HF Management Services, LLC

United States

Remote

USD 108,000 - 156,000

Full time

6 days ago

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Job summary

HF Management Services, LLC is seeking a Sr ServiceNow Developer to mature the ServiceNow platform and support the Service Management practice. You will collaborate with business units to design, implement, and maintain automation, ITSM processes, and CI/CD integrations.

You will lead development, configure integrations (Azure DevOps, GitHub, Jenkins, GitLab), provide admin support, ensure upgrades and governance, and mentor the Service Management team while driving continuous improvement.

Qualifications

3+ years of experience of ServiceNow development.
3+ years of experience in IT Service Management process design.
ServiceNow System Admin Certification.
Overarching understanding of ServiceNow Enterprise product suite & capabilities.
Fundamental understanding of key technologies relevant to ServiceNow integration solutions including: ServiceNow APIs, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.
Ability to apply business concepts into a technical solution.
Web portal development skills, such as HTML, CSS, Angular JS, bootstrap.

Responsibilities

Design, prototype, implement, test, and deploy business rules and solutions on the ServiceNow platform.
Develop integrations with Azure DevOps, GitHub, Jenkins, GitLab and other CI/CD platforms using REST, IntegrationHub and DevOps capabilities.
Configure and implement ServiceNow integrations with DevOps pipelines enabling Change, deployment tracking and Release governance.
Automate Change Requests creation/approval/closure based on CI/CD activities.
Support ServiceNow upgrades, patches, clones, and production deployments.
Mentor and share knowledge with the Service Management team.