One of our clients in the government domain is seeking a Senior ServiceNow Developer (Programmer 5) to join the DAS OIT Enterprise Service Management team. This role designs, develops, and supports secure, compliant, and scalable ServiceNow solutions within a FedRAMP-authorized environment. The position requires advanced development expertise, strong platform knowledge, disciplined SDLC practices, and close collaboration with architects, project managers, business stakeholders, and cross-functional technical teams. This is a full - time , on - site position at the State of Ohio Computer Center (SOCC) , Monday through Friday from 8:00 AM to 5:00 PM . Remote and hybrid work are not available. To meet contractual and ServiceNow FedRAMP regulatory requirements, candidates must be a U.S. citizen or valid Green Card holder .
Senior ServiceNow Developer
On-Site
Columbus, OH
Long Term Contract
Responsibilities
- Design, develop, implement, and enhance ServiceNow applications, integrations, and custom solutions in line with DAS OIT and enterprise standards.
- Write secure, scalable, high-quality code that follows development best practices and FedRAMP compliance guidelines.
- Lead troubleshooting and root-cause analysis for platform defects, performance issues, and complex technical problems.
- Partner with architects and cross-functional teams to refine requirements, assess design options, and align solutions with enterprise strategy.
- Conduct and participate in code reviews, provide constructive feedback, and maintain quality across the ESM development team.
- Support monthly releases, regression testing, user acceptance testing, and platform-stability activities in accordance with internal developer role expectations.
- Create and maintain technical documentation, including workflows, test scripts, requirements, and architectural artifacts.
- Mentor junior developers and delegated agency developers on best practices, development guardrails, and enterprise standards.
- Follow platform governance, security controls, and RACI-defined responsibilities for enterprise and agency development.
- Stay current with ServiceNow features, releases, and industry trends, and apply modern approaches to improve reliability and performance.
- Improve development processes, coding standards, and methodologies continuously.
Skills and Qualifications
- ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS), or a similar developer-adjacent or module-specific certification.
- At least five years of hands‑on ServiceNow development experience with Script Includes, Business Rules, Flow Designer, UI Policies, Client Scripts, API integrations, and scoped applications.
- Strong knowledge of secure development in regulated environments, including FedRAMP and GCC High.
- Experience supporting complex enterprise workflows, ServiceNow integrations, and release cycles.
- Excellent communication skills and the ability to work effectively with technical and non‑technical stakeholders.
Work Location & Contract Requirements
- Work on‑site at SOCC, Monday through Friday, from 8:00 AM to 5:00 PM; no remote or hybrid option is available.
- Candidates must be U.S. citizens or valid Green Card holders.
- All work is performed within a FedRAMP‑regulated ServiceNow instance.
- The role supports ongoing enterprise initiatives, including release management, platform stability, ServiceNow integrations, and customer agency needs reflected in prior platform and integration work.
Skills :
ServiceNow Certified Application Developer,Certified Implementation Specialist (CIS)