Programmer 5

UNICON International Inc.; Columbus (OH); On-site; USD 116,000 - 121,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Other standard benefits

Job summary

UNICON is seeking a Senior ServiceNow Developer (Programmer 5) to deliver secure, scalable ServiceNow solutions within a FedRAMP environment at our Columbus site. The role demands deep development expertise, strong platform knowledge, and disciplined SDLC practices.

The position focuses on design, development, and integration of ServiceNow apps, with leadership in code reviews, release activities, and documentation. This is a full-time, on-site role requiring U.S. citizenship or a Green Card.

Qualifications

• 5+ years of hands-on ServiceNow development experience.
• CAD and CIS certifications (or equivalent) required or adjacent.
• Strong secure development practices in regulated FedRAMP/GCC High environments.
• Experience supporting enterprise workflows and platform releases.

Responsibilities

• Design, develop, implement, and enhance ServiceNow applications, integrations, and custom solutions aligned to enterprise standards.
• Build high-quality, secure, and scalable code following best practices and FedRAMP guidelines.
• Lead troubleshooting and root-cause analysis for platform defects and performance issues.
• Collaborate with architects and cross-functional teams to refine requirements and align with strategy.
• Conduct code reviews, maintaining quality across the development team.
• Support monthly releases, regression testing, UAT cycles, and platform stability efforts.
• Maintain technical documentation and architectural artifacts.
• Mentor junior developers and agency developers, guiding best practices and standards.

Skills

ServiceNow development

CAD/CIS

FedRAMP security

SDLC discipline

Education

CAD Certification

CIS Certification

Tools

Flow Designer

Script Includes

UI Policies

Client Scripts

APIs & Integrations

Scoped Apps

Job description

Salary: $116-121k

Senior ServiceNow Developer (Programmer 5) is a critical technical role responsible for delivering high?quality, secure, and compliant ServiceNow solutions in our FedRAMP?authorized environment. This position requires advanced development expertise, strong platform knowledge, disciplined SDLC practices, and the ability to collaborate closely with architects, project managers, business stakeholders, and cross?functional technical teams.

• Must be a U.S. Citizen or Green Card holder.
• Work performed within a FedRAMP?regulated ServiceNow instance.
• Position supports ongoing enterprise initiatives, including release management, platform stability, ServiceNow integrations, and customer agency needs (as reflected in previous platform work and integrations).

Position Overview

• Design, develop, implement, and enhance ServiceNow applications, integrations, and custom solutions aligned to DAS Client and enterprise standards.
• Build high?quality, secure, and scalable code following best practices and FedRAMP compliance guidelines.
• Lead troubleshooting and root?cause analysis for platform defects, performance issues, and complex technical challenges.
• Collaborate with architects and cross?functional teams to refine requirements, evaluate design options, and ensure alignment with enterprise strategy.
• Conduct and participate in code reviews, providing constructive feedback and maintaining quality across the ESM development team.
• Support monthly releases, regression testing, UAT cycles, and platform stability efforts (aligned with responsibilities outlined in internal developer role expectations).
• Maintain technical documentation, including workflows, test scripts, requirements, and architectural artifacts.
• Mentor junior developers and delegated agency developers, guiding them on best practices, development guardrails, and enterprise standards.
• Ensure compliance with platform governance, security, and RACI-defined responsibilities for enterprise vs. agency development.
• Stay current on ServiceNow features, releases, and industry trends, applying modern approaches to improve reliability and performance.
• Contribute to continuous process improvements, coding standards, and modernization of development methodologies.

WHAT’S NEEDED

• ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS) - Developer?adjacent, module?specific, or similar.
• 5+ years of hands-on ServiceNow development experience (Script Includes, Business Rules, Flow Designer, UI Policies, Client Scripts, API integrations, scoped apps).
• Strong understanding of secure development in regulated environments (FedRAMP/GCC High).
• Experience supporting complex enterprise workflows, ServiceNow integrations, and release cycles.

Compensation & Benefits

• Medical, dental, and vision insurance
• 401(k)
• Other standard benefits as applicable

Short Description

AM: Stacy Walker

Senior ServiceNow Developer supporting the DAS Client Enterprise Service Management platform within a secure FedRAMP environment.

Complete Description

Senior ServiceNow Developer (Programmer 5) is a critical technical role within DAS Client’s Enterprise Service Management team, responsible for delivering high?quality, secure, and compliant ServiceNow solutions in our FedRAMP?authorized environment. This position requires advanced development expertise, strong platform knowledge, disciplined SDLC practices, and the ability to collaborate closely with architects, project managers, business stakeholders, and cross?functional technical teams.

This is a full?time on?site position at the *** Computer Center (SOCC), Monday-Friday, 8:00 AM-5:00 PM, with no remote or hybrid option. Due to contractual obligations with ServiceNow FedRAMP regulatory requirements, candidates must be a U.S. Citizen or possess a valid Green Card.

Responsibilities

• Design, develop, implement, and enhance ServiceNow applications, integrations, and custom solutions aligned to DAS Client and enterprise standards.
• Build high?quality, secure, and scalable code following best practices and FedRAMP compliance guidelines.
• Lead troubleshooting and root?cause analysis for platform defects, performance issues, and complex technical challenges.
• Collaborate with architects and cross?functional teams to refine requirements, evaluate design options, and ensure alignment with enterprise strategy.
• Conduct and participate in code reviews, providing constructive feedback and maintaining quality across the ESM development team.
• Support monthly releases, regression testing, UAT cycles, and platform stability efforts (aligned with responsibilities outlined in internal developer role expectations).
• Maintain technical documentation, including workflows, test scripts, requirements, and architectural artifacts.
• Mentor junior developers and delegated agency developers, guiding them on best practices, development guardrails, and enterprise standards.
• Ensure compliance with platform governance, security, and RACI-defined responsibilities for enterprise vs. agency development.
• Stay current on ServiceNow features, releases, and industry trends, applying modern approaches to improve reliability and performance.
• Contribute to continuous process improvements, coding standards, and modernization of development methodologies.

Required Qualifications

• ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS) - Developer?adjacent, module?specific, or similar.
• 5+ years of hands-on ServiceNow development experience (Script Includes, Business Rules, Flow Designer, UI Policies, Client Scripts, API integrations, scoped apps).
• Strong understanding of secure development in regulated environments (FedRAMP/GCC High).
• Experience supporting complex enterprise workflows, ServiceNow integrations, and release cycles.

Desired Qualifications

• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) - Developer?adjacent, module?specific, or similar.

Excellent communication skills and ability to collaborate with technical and non?technical stakeholders.

Work Location & Contract Requirements

• On?site only: SOCC, Monday-Friday, 8 AM-5 PM.
• Must be a U.S. Citizen or Green Card holder.
• Work performed within a FedRAMP?regulated ServiceNow instance.
• Position supports ongoing enterprise initiatives, including release management, platform stability, ServiceNow integrations, and customer agency needs (as reflected in previous platform work and integrations).

About Unicon

UNICON is a workforce solutions provider with over 35 years of experience supporting organizations across a variety of industries. We partner with our clients to deliver skilled professionals while maintaining a strong focus on quality, compliance, and long-term relationships. UNICON is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.