Senior ServiceNow Delivery Leader

Accenture PLC

Seattle (WA)

On-site

USD 80,000 - 201,000

Full time

3 hours ago

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Job summary

Accenture PLC in Seattle, WA is seeking a ServiceNow Delivery Lead Senior Manager to drive successful delivery of ServiceNow solutions in a client consulting environment. You will lead post-sales engagements, guide multi-workstream delivery, and ensure delivery against scope, budget, and customer outcomes.

Ideal candidates bring 10+ years of enterprise technology program delivery, 6+ years with ServiceNow, and strong executive communication.

Qualifications

10+ years delivering enterprise technology or digital transformation programs.
6+ years delivering and governing ServiceNow implementations.
4+ years of client-facing delivery leadership with senior stakeholders.
ServiceNow Administrator certification or minimum 5 years of platform experience.
Bachelor’s degree or equivalent professional experience (minimum 12 years total work experience).

Responsibilities

Lead engagements from post-sales to successful delivery (scope, budget, outcomes).
Manage all aspects of delivery and solution delivery.
Lead and manage the implementation project team.
Prepare client-facing and internal deliverables, plans and risk registers.
Identify opportunities to provide additional value and coordinate with account teams.
Drive improvements to our implementation methodology and offerings.
Proven ability to govern enterprise software deployments in client environments.
Influence sponsors and stakeholders with options and risk analyses.
Access to training and certification opportunities within Accenture ServiceNow practice.