Senior ServiceNow Delivery Lead - Enterprise-Scale Delivery

Accenture PLC; Culver City (CA); Presencial; USD 74.000 - 219.000; Jornada completa

Descripción de la vacante

Accenture is seeking a ServiceNow Delivery Lead Senior Manager to drive successful delivery of ServiceNow solutions in a client consulting setting. You will lead post-sales engagements, manage multi-workstream deployments, and coordinate with account teams to ensure value creation.

The role emphasizes executive stakeholder engagement, governance, and scalable delivery leadership across enterprise projects. Travel may be required based on client needs.

Formación

• 10+ years delivering enterprise technology or digital transformation programs, preferably in consulting.
• 6+ years hands-on delivering and governing ServiceNow implementations, including multi-workstream or enterprise-scale programs.
• 4+ years experience providing client-facing delivery leadership with senior stakeholders and executive sponsors.
• ServiceNow System Administrator certification or minimum 5 years of demonstrated platform experience.
• Bachelor’s degree or equivalent professional experience (minimum 12 years total work experience).

Responsabilidades

• Lead consulting engagements from post-sales stage to successful delivery including scope, deliverables, budget, client satisfaction, and business outcomes.
• Manage all aspects of project delivery and solution delivery.
• Lead and manage the implementation project team.
• Prepare client-facing and internal deliverables: project plan, issues/risk register, weekly status reports.
• Identify opportunities to provide additional value and coordinate with ServiceNow account teams.

Conocimientos

Delivery leadership

Executive stakeholder engagement

Problem solving

Client relationship management

Strategic thinking

Educación

Bachelor's degree or equivalent professional experience

Herramientas

PMP

CSM

ITIL Foundations

Descripción del empleo

Accenture is seeking a ServiceNow Delivery Lead Senior Manager to drive successful delivery of ServiceNow solutions in a client consulting setting. You will lead post-sales engagements, manage multi-workstream deployments, and coordinate with account teams to ensure value creation.

The role emphasizes executive stakeholder engagement, governance, and scalable delivery leadership across enterprise projects. Travel may be required based on client needs.