Senior ServiceNow Delivery Lead — Global Projects

Accenture PLC; Scottsdale (AZ); Presencial; USD 94.000 - 266.000; Jornada completa

Descripción de la vacante

Accenture is seeking a ServiceNow Delivery Lead to guide client engagements from post-sale to successful delivery, ensuring scope, budget, and business outcomes are met.

You will manage project delivery and teams, prepare client-facing deliverables, and identify opportunities to add value while collaborating with ServiceNow account teams.

The role requires extensive ServiceNow experience, certifications, strong governance and communication, with travel as needed.

Formación

• Minimum 5 years knowledge and experience working with or implementing ServiceNow.
• CSA certification and CIS certifications required.
• 3+ years of experience with MS Project.
• 3+ years of experience in Project Management/Delivery.
• Bachelor's degree or equivalent (minimum 12 years) work experience.

Responsabilidades

• Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
• Manage all aspects of project delivery and solution delivery.
• Lead and manage the implementation project team.
• Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports.
• Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress.
• Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.
• Proven experience of leading the deployment of Enterprise Software solutions in client environments.
• Strong background working with Enterprise Software companies and/or Consulting companies.
• Demonstrated ability to influence and consult while providing thought leadership to sponsors/stakeholders.

Conocimientos

ServiceNow implementation

Project management

Client engagement

Educación

Bachelor's degree or equivalent (minimum 12 years) work experience

Herramientas

MS Project

ServiceNow

Descripción del empleo

Accenture is seeking a ServiceNow Delivery Lead to guide client engagements from post-sale to successful delivery, ensuring scope, budget, and business outcomes are met.

You will manage project delivery and teams, prepare client-facing deliverables, and identify opportunities to add value while collaborating with ServiceNow account teams.

The role requires extensive ServiceNow experience, certifications, strong governance and communication, with travel as needed.