Senior ServiceNow CMDB Lead – Onsite in Ashburn

Anakim Consulting Incorporated; Springfield (VA); On-site; USD 120,000 - 170,000; Full time

Job summary

Anakim Consulting Incorporated seeks a senior ServiceNow CMDB/Configuration Management lead to drive enterprise‑scale CMDB design, governance, and integration. You will work with Application Owners, IT Operations, and Security to define CIs, relationships, and data ownership, ensuring end‑to‑end CMDB functionality across governance, discovery, and change processes.

The role requires hands‑on experience with CMDB modeling, data normalization, and UAT planning, with an emphasis on delivering

Qualifications

• Elicit stakeholder needs and identify required CIs, attributes, and inter‑CI relationships.
• Document business requirements into clear functional/non‑functional artifacts (use cases, user stories, acceptance criteria).
• Analyze data sources, identify gaps and migration challenges into the CMDB.
• Define CMDB classes/attributes with ownership fields and normalize data for consistency.
• Establish relationships to accurately model environment and enable governance.

Responsibilities

• Map CMDB processes (Incident, Change, Problem, Asset) to support workflows.
• Define data governance policies for ownership, entry, updates, and data quality.
• Specify integration requirements with discovery tools, ticketing systems, and monitoring for correct data flows.
• Define data-quality rules and metrics, and plan UAT with business users to validate requirements.
• Identify reporting needs and dashboards for environment insights and KPIs.

Skills

stakeholder needs elicitation

CI modeling

data governance

integration with discovery tools

documentation of requirements

UAT planning

Tools

Discovery tools

Ticketing systems

Monitoring

Job description

Anakim Consulting Incorporated seeks a senior ServiceNow CMDB/Configuration Management lead to drive enterprise‑scale CMDB design, governance, and integration. You will work with Application Owners, IT Operations, and Security to define CIs, relationships, and data ownership, ensuring end‑to‑end CMDB functionality across governance, discovery, and change processes.

The role requires hands‑on experience with CMDB modeling, data normalization, and UAT planning, with an emphasis on delivering