CMDB Implementation Lead

NTT DATA, Inc.; Ashburn (VA); Hybrid; USD 123,000 - 205,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with match

Paid time off

Life & AD&D insurance

Disability insurance

Flexible Spending Account

Job summary

NTT DATA, Inc. in Ashburn, Virginia seeks a CMDB Implementation Specialist to lead enterprise-scale CMDB planning and governance, including CI modeling and data quality initiatives.

You will coordinate with Application Owners, IT Operations, and Security to define required CIs, relationships, and data flows, while integrating with discovery tools and ticketing systems to support end-to-end CMDB operations.

Qualifications

• Bachelor's degree required; education equivalency accepted with 4 years of additional experience.
• Minimum 10 years of IT experience.
• Minimum 5 years in enterprise ITSM / CMDB including data quality, governance, and CI lifecycle management.

Responsibilities

• Lead CMDB design, data modeling, and governance.
• Define CI classes and relationships; normalize data for CMDB consistency.
• Map CMDB processes to Incident, Change, Problem, and Asset workflows; enable data integration.

Skills

ITSM experience

CMDB modeling

ServiceNow CMDB

Education

Bachelor's Degree

Tools

ServiceNow CMDB

Discovery tools

Job description

NTT DATA, Inc. in Ashburn, Virginia seeks a CMDB Implementation Specialist to lead enterprise-scale CMDB planning and governance, including CI modeling and data quality initiatives.

You will coordinate with Application Owners, IT Operations, and Security to define required CIs, relationships, and data flows, while integrating with discovery tools and ticketing systems to support end-to-end CMDB operations.